Blackberry 8300 Series, 8800 Series Certificate troubleshooting, Cannot download a certificate

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Certificate troubleshooting

I cannot download a certificate

If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type.

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Contents User Guide Supplement SWD-327206-0324105005-001 Contents Page View properties for a certificate CertificatesCertificate basics Download a certificate from an Ldap certificate serverSend a certificate View one type of certificate in the certificate listView the certificate chain for a certificate Certificate status indicatorsCertificate status Delete a certificateCertificate revocation reasons Change the trust status of a certificateRevoke a certificate Add an email address to a certificate Certificate optionsChange the display name for a certificate Certificate shortcuts Cannot download a certificate Certificate troubleshootingPage Connection options for Ldap certificate servers Certificate serversAdd a certificate server Change connection information for a certificate serverDelete a certificate server Connection options for Ocsp and CRL serversSend connection information for a certificate server About the key store Change the key store passwordChange when your device deletes the key store password Key storesChange the refresh rate for certificate revocation lists Turn off automatic backup of key store dataChange the Key Store Address Injector field to Enabled Click Key Stores Change the Certificate Service fieldPress the Menu key Click Save Page MIME-protected message basics MIME-protected messagesMIME-protected message status Change your signing or encryption certificate Encryption status indicatorsMIME-protected message options Check the status of a certificate or certificate chainAbout message classifications Change the default signing and encryption optionChange the default message classification Click Default ServicesChange the Warn about truncated messages field to No Change the size of S/MIME indicators in messagesChange the Message Viewer Icons field Change the Request S/MIME Receipts field to YesCannot open an attachment in an encrypted message MIME-protected message troubleshootingClick Import Smart Card Certs About using a smart card with your deviceSmart cards Import a certificate from a smart card