LG Electronics GW520 manual Trouble shooting, Message Possible causes Possible Solutions

Page 92

Trouble shooting

This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy for you to correct yourself.

Message

Possible causes

Possible Solutions

 

 

 

 

There is no SIM card in

Make sure the SIM card is correctly

SIM error

the phone or it is inserted

inserted.

 

incorrectly.

 

 

 

 

 

No network

Signal weak

Move towards a window or into an

open area. Check the service provider

connection

Outside GSM network area

coverage map.

 

 

 

 

 

 

To change a security code,

 

Codes do not

you will need to confirm

 

the new code by entering

Contact your Service Provider.

match

it again. The two codes you

 

 

 

 

have entered do not match.

 

 

 

 

Function

Not supported by Service

 

Provider, or registration

Contact your Service Provider.

cannot be set

required

 

 

 

 

 

 

Calls not

Dialling error

New network not authorised. Check

New SIM card inserted

for new restrictions. Contact Service

available

Charge limit reached

Provider or reset limit with PIN 2.

 

 

 

 

 

On/Off key not pressed long

Press the On/Off key down for at least

Phone cannot

enough

two seconds.

Battery flat

Charge battery. Check the charging

be switched on

 

indicator on the display.

 

 

 

Battery contacts dirty

Clean the contacts.

 

 

 

92

LG GW520 User Guide

Image 92 Contents
GW520 User Guide Page Disposal of your old appliance Contents Adjusting the volume when Changing your text messageAdding and accessing your Changing the web browserSettings Changing your connectivityGetting to know your phone Space key Character Use to enter a space When editing Open viewClear key Each time it isBattery cover SIM card socket Camera lensRemove the battery Installing the SIM and batteryRemove the battery cover Install the SIM card Charging your phone Installing a memory card Memory cardFormatting the memory card Close the cover LG GW520 User GuideTransferring your contacts Touch CopyMenu map Widget idle When you touch Touch screen tipsPad and touch or press Hard key Your standby screenQuick keys Multi-tasking Status barIcon Description Press the Multi-tasking hard key Using the Multi-tasking functionChanging your status from the status bar Making a call Changing the dialling keypad display settingsCalls Adjusting call volume Calling your contactsAnswering and rejecting a call Speed diallingViewing your call logs Making a second callTurning off Dtmf Using call divert Using call barringCall waiting Touch Call divertUsing Excuse message Data volumeChanging the common call setting Fixed dial numberSave new number Select Yes to save a new number TIP! To scroll through a listContacts Searching for a contactAdding a new contact From the standby screenBluetooth Contact optionsCreating a group TIP! Send message SendChanging your contact settings Backup and Restore contactsViewing information InformationContacts Messaging MessagingSending a message Or touch From the standby Screen and chooseTo enter a space touch To delete a character or remove Entering textT9 predictive Abc manual Qwerty keypadEntering text Numbers by first pressingSetting up your email Communication menu then Touch Add AccountEmail address Enter email address Server address Enter server address Microsoft Exchange onlySending an email using your new account Email accounts Set up the Email accountRetrieving your emails Communication menuMessage folders Include message in Fwd & ReplyAuto Retrieval in Roaming Mail sending size SelectUsing templates Using emoticonsManaging your messages Templates from Communication menuEmoticons from Changing your text message settingsTouch then choose Settings From the Communication menu Changing your other settings Creation mode Choose your message modeTouch in the Communication Menu and choose Settings then Multi msg centre Enter the details of your message centreAfter taking a photo CameraTaking a quick photo Gallery Exposure Shot mode Take a picture Getting to know the viewfinderAdjusting the exposure Using the advanced settingsPreview settings Choosing a shot typeOther settings Reset settings Reset all the camera settingsViewing your saved photos Shutter sound Select one of the three shutter soundsVideo camera Making a quick videoAt the bottom right of the screen LG GW520 User Guide To pause the video, touch Resume recording by selectingTouch to edit the video After making a videoTouch to play the video Image size Saving to handset memory/external memory Using the advanced settings Reset settings Reset all the video camera settings Watching your saved videosUsing zoom when viewing a photo Adjusting the volume when viewing a videoYour photos and videos Viewing your photos and videosTouch again to resume playback Setting a photo as wallpaperViewing your photos as a slide show Editing your photos Add writing to the pictureErase whatever you draw Touch to edit an effect to a photoRepeat these steps to merge more videos Trimming the length of the videoMerging two videos Repeat these steps to merge more photos Adding text to a videoMerging a photo with a video Touch and indicate when you want the photo to appear using Overlaying a photoAdding a voice recording PressAdding a soundtrack to your video Changing the video speedUsing an image My stuffPictures Sending a photoCreating a slide show Printing an imageSounds CopyUsing a sound Using options while the video is pausedFlash contents VideosDocuments Transferring a file to your phone Viewing a fileOthers DocumentsUsing the games options menu Using the Fun stuffPlaying a game MusicCreating a playlist Transferring music onto your phonePlaying a song Using the radio Editing a playlistDeleting a playlist Then PlaylistsResetting channels Using Muvee studioSearching for stations To auto tuneCreated Using date finder OrganiserAdding an event to your calendar Adding an item to your To Do listSetting your alarm Touch Add alarmVoice recorder Sun, Except holiday or Choose weekdayUsing your calculator Adding a memoRecording a sound or voice Sending the voice recordingUsing the stopwatch Converting a unitSelect World clock Adding a city to your world clockFrom the standby screen select Then press and select Installing the LG PC Suite on your computer PC SyncViewing phone files on your Synchronising your contactsClick on the Contacts icon Using your phone as a mass storage deviceTouch Mass storage. This mode will be saved Using your phone as a Music Sync device Using your phone as a modemUsing the USB cable Disconnect Cable to Stop Music SyncUsing Bluetooth Accessing the web Adding and accessing your bookmarksInternet BrowserUsing the RSS reader Accessing a savedSaving a Select Saved pagesChanging web browser settings Viewing your browser historyFrom the standby screen, select Then touch You can choose to edit ProfilesSettings Changing your Screen settingsPersonalising your profiles Top Menu Choose the style of the top menuHandset reserved memory Changing your phone settingsHandset common memory Changing your connectivity settings Changing your touch settingsNetwork settings From the home screen select then , SelectSending and receiving files using Bluetooth SynchronisationWant to make changes LG GW520 User Guide To send a filePairing with another Bluetooth device Your passcode protected Bluetooth connection is now ready Software UpgradeUsing a Bluetooth headset Accessories Battery StereoCharger HeadsetNetwork service Technical dataAmbient Temperatures GeneralDeclaration of Conformity Suppliers DetailsGuidelines for safe and efficient use Exposure to radio frequency energyIt may affect sensitive medical equipment Phone should be charged in a well ventilated areaRoad safety Efficient phone operationElectronics devices Performance LG GW520 User Guide Blasting area Avoid damage to your hearing Glass Parts Battery information and care AircraftChildren Emergency callsPage Trouble shooting Message Possible causes Possible SolutionsAgain Page Limited Warranty Statement Conditions