Trouble Shooting
This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself.
Message | Possible causes | Possible Corrective measures |
SIM error | There is no SIM card in the | Make sure that the SIM card is |
| phone or you may have | correctly inserted. |
| inserted it incorrectly. |
|
|
|
|
No connection | Signal weak | Move higher to a window or |
to the |
| open space. |
network | Outside GSM network | Check service provider coverage |
|
| map. |
Codes do | When you want to change | Contact your Service Provider. |
not match | a security code you have to |
|
| confirm the new code by |
|
| entering it again. The two |
|
| codes that you have |
|
| entered do not match. |
|
|
|
|
Function | Not supported by Service | Contact your Service Provider. |
cannot be | Provider or registration |
|
set | required |
|
Calls not | Dialling error | New network not authorized. |
available | New SIM card inserted | Check for new restrictions. |
| Charge limit reached | Contact Service Provider or |
|
| reset limit with PIN 2. |
|
|
|
Phone | On/Off key pressed too | Press On/Off key for at least two |
cannot be | briefly | seconds. |
switched on | Battery empty | Charge battery. Check charging |
|
| indicator in the display. |
| Battery contacts dirty | Clean contacts. |
|
|
|
90 G1610 User Guide