Sagem myX-6 manual No call connection, No receiving calls

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Troubleshooting

PROBLEM - SITUATION	ACTIONS
SIM LOCKED	On network providers’ request, the handset can only be used with
	some types of SIM cards. This message means that the SIM card you
	are using does not fit with the phone. Take the SIM card out, and switch
	it back on. If the message SIM not present appears on the screen, you
	will need to check its compatibility next to the place where you bought
	it. If not, please contact your after-sales service.
No call connection	Check that the number you have dialled is correct.
	If the letter R is displayed on the top right corner of the screen, without
	any network name displayed, only emergency services can be called.
	Check the status of your credit.
	Check that the SIM Card you are using offers the service you are
	requesting ; check if its validity has not expired.
	Check and deactivate the outgoing calls restriction when necessary.
	The network could be saturated. Try later.
	If the problem persists, please contact your Technical Helpdesk.
No receiving calls	Try to make a call in order to check that the phone and the networks
	are operational.
	Check and deactivate the permanent call forwarding (permanent call
	forwarding icon displayed on the screen).
	Check and deactivate the incoming calls restriction when necessary.
	If the problem persists, please contact your Technical Helpdesk.
Quality reception when calling	Avoid placing your fingers on the top of the phone, where the aerial is
	integrated: the phone will have to use full strength to establish a quality
	transmission.
Impossible to send message	Check that the message centre number is correctly entered.
	To do so, please select the menu Settings, select Calls, select
	Answer phone number and check the number entered. Please
	contact your network provider to get this number.

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Contents 251264358 Sagem is a trademark of Sagem SA 100 SMS/EMS EMC Conformance DocumentMenus Contents Camera Games ALS Control Energy savingShortcuts Date / TimeYour phone package AccessoriesLeft programmable key During call Reduce volumeHold down In initial screen Silent mode DescriptionStrap attachment Ring tones SettingsNavigation principles SoundsThey can be deleted by pressing key briefly Initial screenTitle bar icons Information on the SIM card Activating your phoneInstalling the SIM card and the battery Increase the efficiency of your phone Using your phoneDont obstruct the antenna with your fingers Charging the battery Phonebook a Using the phonebookPhonebook Fields preceded with a star are mandatoryAdd contact Contacts menuPhonebook Phonebook A. JohnCreating a group Call groupsCall groups Creating new groupsMy numbers Memory17 % 84 % See contact Options from a contact savedPhonebook Andrew Jenifer Phonebook Send By See contactModify contact Save Phonebook CallReceiving a vCard Sending a vCardCompose MessagesCompose SMS Using T9 Mode Upper case Key long press Zoom mode changes size of charactersKey Input modesDraft 1Kb Compose MMSReceiving MMS messages Saving your messageSending MMS messages Receiving messages Inbox InboxOptions DraftsSending options DraftsMMS settings MMS server Store sent ms Outbox OutboxMemory Local info Local informationCamera CameraTake and send a photo MenuModify the name New Send OptionsMultimedia MultimediaMy Photos Display a photoEditor Sepia Zoom Adjustment Emboss Negative Grey Scale Add markEdit a photo Use as Delete Delete all Modify the name My PicturesMy Pictures My Sounds My SoundsKey Options, then select Send by message WAP MenuConfiguration of WAP and Gprs parameters Configuring WAP parametersActive access service is preceded with a star WAP WAP Logging off WAP Logging onDownloading sounds and images Gprs Built-in games Downloaded games GamesCalendar menu See today See week See month OrganiserDiary Diary See dateCalendar menu Categories Add event Memory Clean-up Delete allCalendar menu Memory Create ToDo Categories Delete all ToDo menuToDo actions menu ToDoTask actions menu list select Send On your phone and the recipient’s phoneActions menu list, select Send Sending and confirmSynchronization with a phone or a PC Receiving a vCalCalculator CalculatorOrganiser Converter Timer AlarmTimer AlarmVibrate SettingsVolume and ring tone SoundsBeeps Silent modeSilent mode This menu allows you to switch to Silent modeLook’n feel Look’n feelRecorder RecorderScreensave WallpapersScreensavers WallpapersCamera Timer Click sound FormatReceived outgoing and incoming LanguagesCalls LanguagesCalls forwa Calls forwardedView last calls CallsCounters Anonymous modeCounters Display numberAuto redial Call waitingAutomatic redial Call waitingAnsw. phon Programmable keysEnter your answer phone number and validate Security SecurityKeypad locking PIN numberPhone code Phone codeOperator ConfidentialityOperator ConfidentiaAvailability of this menu depends on your SIM Operator when you take out your subscriptionSelect Activate or Deactivate and validate This menu allows you to restrict the outgoing callsThis menu allows you to control the cost of your calls NetworksCost NetworksOthers OthersCar kit DataShort cuts ShortcutsEnergy saving Energy saviDate / Time Date / TimeControl DisplaySummer tim Time zoneSummer time Time zoneServices ServicesElectrical safety Technical featuresUsage precautions WarrantyWarranty applies in normal conditions of use Warranty Troubleshooting No receiving calls No call connectionWAP menu, Clear the cache No answer phoneboxOperator name does not appear on screen How do I activate zoom?It is highly recommended to manage your Phonebook carefully How to quit the eco mode? Press the key Problem SituationactionsIndex Index WAP logging on p44 Warranties p76 Your phone package p8