Pantech C300 manual Troubleshooting checklist

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If you experience any problem while using your mobile phone, please refer to the following checklist. If the problem still persists, contact your dealer or nearest service carrier.

When the “Insert SIM Card” message appears:

Make sure the SIM card is correctly installed. Check to see if the SIM card is working properly. If it does not work, try to clean the contact points of the card. If it is out of order, take it to the nearest service carrier.

When the “Password” message appears in Phone locked state:

Enter the phone password. The default password is”1234”. If you cannot remember the password, contact the nearest service carrier.

When the “Enter PIN1” message appears:

Input PIN1. If you cannot remember it, contact the nearest service carrier. You can still receive calls even if your mobile phone becomes locked after entering the incorrect PIN1 on three consecutive attempts.

When the “No Service” or “Network Search” appears:

If you cannot make/receive a call when you are indoors or undergrounds where the signal strength is poor, move toward a window or go out to an open area. If you still

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Troubleshooting checklist

cannot make a connection, contact the nearest service carrier.

When audio quality is poor:

End a call and try again.

When the other party cannot hear you speaking:

Your phone may be set to MUTE. Disable the MUTE function.

When battery lifetime is shorter than usual:

This may happen when you are in an area with low signal strength. Turn off your phone when it is not in use. Change the battery when battery energy is exhausted.

When your mobile phone does not turn on:

Make sure your battery is charged. Check to see if your phone works while recharging the battery.

When you are unable to send a message:

Either you are not registered to receive an SMS service, or you may be in an area where your network service provider cannot provide such a service.

When you are unable to make a call:

Your phone may be set to “fixed dial.” Cancel the “fixed dial” function.

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Contents USER’S Manual C300 Phone specifications Safety precautions Mobile phones and other electronic devices Views Quick & easy Keys FunctionsKeys Contents Contents Applications Contents Contents Appendix 06.04.03C300ENREV00.indd 2006.4.4 115310 AM Getting started Package contents SIM card & Battery Battery Do not put your battery into contact with conductive objectsInternal & external displays Internal display Internal display icons06.04.03C300ENREV00.indd 2006.4.4 115317 AM Automatic display off Selecting functions and options Selecting functions and options when your phone is openSelecting functions and options when your phone is closed ❶ Press the left or right Soft key as appropriateTo lock the keypad Press the Menu Soft key in standby mode and pressKeypad lock To unlock the keypad06.04.03C300ENREV00.indd 2006.4.4 115318 AM Basic functions Switching your phone on or off & Making and ending a call Making and ending a callTo make a call using Entry Making and ending a callTo make an International call To make an emergency call Answering a callTo speed‐dial from Entry To answer a callOptions during a call Options during a call To put a call on hold, and return to a held callTransferring a call Multi‐party calls To search for a name or group Address Book Searching for a number in Address Book during a callTo remove one participant from a multi‐ party‐call To find a name manually in Address BookUsing your headset Using Dtmf tonesReading or writing a message during a call Selecting menu functions Using the Shortcut Key in Standby ModeSoft key in Standby mode Moving within your phone’s menu and submenu functionsEntering text Scrolling Entering textTo insert a space Clearing letters and words❸ Upon searching a word, input the next text Using T9 modeUsing ABC mode ❺ Continue entering the next wordUsing 123 mode Using Symbol modeChanging case Applications Starting Instant Messenger IM & MessagingMessaging Viewing the Conversation LogVoice mail MessagingMultimedia Message Receiving a new messageWrite New Text MessageMessages Multimedia Message For further details, see Graphics on Edit Edits text Inbox Unread text message in the phoneSent To manage messages in SentBrowser Msg OutboxDraft To manage messages in OutboxTemplates SettingsCommon Settings Following functionsWhen the user receives an SI Service Indication message Voice MailBrowser Message When the user receives an SL Service Load message Memory InfoAcknowledge Received Calls Recent CallsMissed Calls Call Call the selected numberCall Time Dialed CallsDelete Call Logs Delete Deletes selected numberMEdia Net OTA Settings ServiceRecent Calls & MEdia Net Gprs InfoGo to URL MEdia NetBookmarks ProfilesProfile Name Press the o key to change the profile name Connection Type Select either WAP or HttpSecurity Certifications Cache ModeCache VersionCingular Mall Taking photos when your phone is open CameraTake a Photo Single or Frame Capture mode Using your Camera OptionsPreview mode Display Icons Turns the display icons On or OffPhoto Album Using the Photo OptionsTaking photos when your phone is closed Viewing the saved photosSettings Games & Apps My StuffDRM/Forward Lock AudioGraphics Shop GraphicsGraphics Image list To manage existing alarms AlarmTo set an alarm ToolsMonthly View Daily ViewPress the New Soft key to add a new event Event View & Edit MemoVoice Memo To create a new event in Event View & EditTo manage voice memos World TimeCalculator To play a voice memoConverter Press the Reset Soft key to initialize allThis menu depends on SIM and network services StopwatchMemory Status My Stuff & Address BookAddress Book Name SearchSpeed Dial Address BookAdd Entry To set Speed DialTo remove from Speed Dial GroupTo edit Speed Dial To set Speed Dial in Name SearchCopy All Memory in UseDelete All My Phone NumberService Numbers Address Book & SettingsSettings DisplayContrast SettingsGreeting BacklightKey Tone VolumeAlert Tones Flip Open ToneCall Forward CallSound Effects Forward AlwaysCancel All When BusyWhen not Found Answer TypeCaller ID Auto RedialCall Waiting ❷ Select On or OffSecurity Flight ModePhone LanguageChange PIN1 Change PasswordPIN1 Check Phone LockNetwork Barring Software VersionChange PIN2 Closed User Group CUGReset TTYAppendix Menu tree Settings Access codes Troubleshooting checklist When you are unable to charge the battery Troubleshooting checklist & Performance and safetyPerformance and safety When you are unable to input data into your Address BookGlossary Glossary FCC & Industry Canada Regulatory Compliance Statement according to FCC partRF exposure FCC Health and Safety Information FCC FCC & Industry Canada Regulatory ComplianceTo account for any variations 06.04.03C300ENREV00.indd 2006.4.4 115343 AM 06.04.03C300ENREV00.indd 2006.4.4 115343 AM