Mitel LDP7008D manual Glossary, Hunt Group, Handset

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Glossary

Glossary

LCD

Liquid Crystal Display

DDI

Direct Dial Inward – Allows an external callers to be routed directly to your extension, bypassing reception

Hunt Group

Feature to allow a number of extension to be group together to answer inbound calls. Used in call centres.

Handset

The part of the phone that you pick up to answer calls. Also commonly know as the receiver.

CTI

Computer Telephony Integration. This is the ability to move call handling and general telephony functions onto the PC.

ISDN

Integrated Services Digital Network. Available as ISDN2e or ISDN30. Higher Speed more flexible medium of carrying voice traffic than traditional Analogue lines.

COS

Class Of Service. Your COS determines the types of numbers you may dial such as National, Local or International.

7008D User Guide Glossary 58

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Contents LDP7008D Digital Telephone Table of Contents Servicing and Safety Precautions Handset Familiarise yourself with its featuresSpeaker Key Your digital telephone’s keysGeneral Functions Making and Answering an external call Making and Answering callsMaking and Answering an internal call Retrieving an External/Internal Call on hold Placing and External/Internal Call on holdRetrieving a Parked Call Parking a CallFlexible button labelled as Park and hang up Call Forward Button or dial DDI Call Waiting Shows what is displayed when a call is waitingAnswer a Call Wait Camp On Call Wait Camp OnCall Pickup Group Call Pickup DirectedTransfer Unscreened Transfer ScreenedUsing Speed Dial Numbers At this point, lift the receiver to get an outside line Queuing for an Outside LineMaking a Conference Call Last Number Redial/Redial Saved Number Redial Calling an Unanswered Station MessagingLeaving a Message Wait Notification Calling a Busy StationAnswering a Message Wait Notification User Programming Saving your name to your phone User ProgrammingStoring Personal Speed Dials Character Entry Chart Storing information under a flexible button See page 56 for details All user programming CodesMenu Tree Ring Type Answer ModeSMS/Notice Display Enblock ModeSMS MSG Display ICM Ring Ear-Mic HeadsetCO Ring COS Class Of Service COS Down COS RestoreCOS Change Walking COSAuth Code Mobile Extension Auth Code Change Auth Code RegisterActivate Mobile Extension Register Mobile ExtensionWake UP Time / Conference Room Set Wake Up Time Wake Up DisableDeactivate Conference Room Activate Conference RoomMessage Set Custom Message Set Pre-Set MessageAnnouncement Listen to Time/Date Record User GreetingRecord Page Message Listen to Station NumberListen to Station Status Erase Page Message Erase User GreetingSupplementary MPB Version Display LCD Display LanguageRegister Station Name BGMHeadset Ring Mode Speaker/Headset ModePC Phone Lock Key WTU Station Number RcvrSerial Number User Programming Codes PRE SET Messages Glossary Index Codes for programming Flexible Buttons PERSONAL/CUSTOMISABLE Message Preset MessagesHandset GlossaryHunt Group Flexible Button BGMIndex 7008D User Guide Index