Mitel 5005 manual Hold, Call Transfer, Conference Calls, Swap

Hold

To￿place a call on Hold:

3UHVV￿+2/'￿DQG￿UHSODFH￿WKH￿KDQGVHW￿LQ￿WKH￿FUDGOH￿￿￿

To retrieve a call from Hold:

￿￿/LIW￿WKH￿KDQGVHW￿￿￿

￿￿3UHVV￿WKH￿/,1(￿NH\￿WR￿UHWULHYH￿WKH￿FDOO￿￿￿

1RWH￿￿$￿FDOO￿SODFHG￿RQ￿KROG￿LQ￿WKLV￿PDQQHU￿LV￿KHOG￿XQGHU￿WKH￿SULPDU\￿OLQH￿DVVLJQHG￿WR￿WKH￿VHW￿￿7KLV￿W\SH￿ RI￿KROG￿LV￿D￿￿6\VWHP￿+ROG￿￿DV￿DQ\￿RWKHU￿H[WHQVLRQ￿FDQ￿SLFN￿XS￿WKLV￿KHOG￿FDOO￿LI￿WKH\￿KDYH￿D￿'66￿%/)￿ NH\￿SURJUDPPHG￿IRU￿WKH￿LQLWLDO￿KROGLQJ￿H[WHQVLRQ￿￿

Call Transfer

To Transfer an active call:

￿3UHVV￿75$16￿&21)￿￿￿

￿'LDO￿WKH￿QXPEHU￿RI￿WKH￿WKLUG￿SDUW\￿￿￿

￿'R￿RQH￿RI￿WKH￿IROORZLQJ￿￿

7R￿FRPSOHWH￿WKH￿7UDQVIHU￿￿KDQJ￿XS￿￿￿

￿7R￿DQQRXQFH￿WKH￿7UDQVIHU￿￿ZDLW￿IRU￿DQ￿DQVZHU￿￿FRQVXOW￿￿DQG￿KDQJ￿XS￿￿￿

7R￿UHWULHYH￿WKH￿FDOO￿￿SUHVV￿WKH￿VZLWFKKRRN￿DQG￿GLDO￿￿￿￿￿￿

To￿cancel a Transfer before the third party has been connected:

3UHVV￿WKH￿&$1&(/￿NH\￿WR￿EH￿UHFRQQHFWHG￿WR￿WKH￿RULJLQDO￿FDOO￿￿￿

Conference Calls

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

￿3UHVV￿75$16￿&21)￿￿￿

￿'LDO￿WKH￿QXPEHU￿RI￿WKH￿QH[W￿SDUW\￿￿￿

￿:DLW￿IRU￿DQ￿DQVZHU￿￿￿

￿3UHVV￿75$16￿&21)￿￿￿

To￿leave a Conference:

+DQJ￿XS￿￿￿

Swap

6ZDS￿DOORZV￿\RX￿WR￿DOWHUQDWH￿EHWZHHQ￿WZR￿FDOOV￿E\￿SUHVVLQJ￿D￿NH\￿￿(DFK￿FDOO￿LV￿NHSW￿SULYDWH￿DV￿QHLWKHU￿

SHUVRQ￿FDQ￿RYHUKHDU￿\RXU￿FRQYHUVDWLRQ￿ZLWK￿WKH￿RWKHU￿￿

To use the Swap feature to alternate between calls:

￿￿0DNH￿RU￿DQVZHU￿D￿FDOO￿￿FRQVXOW￿DQG￿WKHQ￿SUHVV￿WKH￿6:$3￿NH\￿WR￿SODFH￿WKDW￿FDOO￿RQ￿KROG￿￿￿

￿￿:KLOH￿WKH￿ILUVW￿FDOO￿LV￿RQ￿KROG￿￿PDNH￿RU￿DQVZHU￿D￿VHFRQG￿FDOO￿￿￿

￿￿3UHVV￿WKH￿SURJUDPPDEOH￿NH\￿DVVLJQHG￿WR￿WKH￿6:$3￿IHDWXUH￿WR￿DOWHUQDWH￿EDFN￿DQG￿IRUWK￿EHWZHHQ￿ WKH￿WZR￿FDOOV￿￿￿

￿￿3UHVV￿￿

1RWH￿￿7KLV￿IHDWXUH￿PD\￿RQO\￿EH￿DYDLODEOH￿RQ￿WKLV￿VHW￿SURYLGHG￿WKDW￿([FOXVLYH￿+ROG￿KDV￿DOUHDG\￿EHHQ￿ DFWLYDWHG￿￿&RQVXOW￿\RXU￿6\VWHP￿$GPLQLVWUDWRU￿IRU￿PRUH￿LQIRUPDWLRQ￿￿

￿￿￿￿