Kyocera KX9B, KX9C manual Customer support

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11GETTING HELP

Customer support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number such as *611 (check with your service provider). They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail.

For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:

•Web site: www.kyocera-wireless.com

•Email: phone-help@kyocera-wireless.com

•Phone: 1-800-349-4478 (U.S. and Canada) or 1-858-882-1401. Customer support phone numbers are also available in the following countries.

Argentina: 0-800-666-0052

Australia: 1-800-507-000

Brazil: 0-800-55-2362

Chile: 800-43-1212

Colombia: 01-800-700-1546

India:

Toll free:1-600-121214

 

Toll: 0124-284-5000

Mexico:

001-866-650-5103

New Zealand:

0-800-990-100

Panama:

001-800-201-1984

Peru:

0-800-51-934

Puerto Rico:

1-866-664-6443

Venezuela:

0-800-100-2640

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

•The name of your service provider.

•The actual error message or problem you are experiencing.

•The steps you took to reproduce the problem.

•The phone’s electronic serial number (ESN).

–To locate the ESN select Menu → Phone Info and scroll down to ESN: for the 11-digit number.

User Guide for the Kyocera Milan KX9B/KX9C Phones

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Contents Page Page FCC ID OVFKWC-KX9 Do not carry your phone near your heart Icnirp Table of Contents Recharging the battery Installing the batteryCharging the battery Performing basic functions Caring for the batteryGeneral safety guidelines Common causes of battery drainGetting to know your phone Antenna Navigating through menus Using menusContents of the main menu are as follows Understanding screen icons Calling a saved number Setting Open to AnswerMaking a call Redialing a numberSilencing an incoming call Using the speakerphoneSetting the phone to hold calls Adjusting the volume during a callViewing recent call details Dealing with missed callsTouch dialing Setting up voicemailSpeed dialing Setting Airplane mode Calling emergency servicesUsing your phone in an airplane To exit Emergency modeTiming your calls Setting an alert for roamingSetting the roam ringer Tracking callsDigital only sets the phone to work in digital mode only Setting Call GuardSetting digital or analog mode Analog only sets the phone to work in analog mode onlyEntering words letter by letter Understanding text entry screensText entry modes Entering numbersEntering smileys Capitalization settingsEntering symbols Switching default text entry modesQuick reference to text entry Assigning ringers Creating a new contactAdding a code or extension Customizing your contactsAssigning number types Editing a contactAssigning pictures Classifying contacts as Personal or BusinessCustomizing a phone number Erasing a contactSending a vCard Checking the Frequent List Setting Fast FindUsing Fast Find Finding contact informationEnter a recipient’s phone number or email address Sending text messagesCreating a text message Highlight an option and press to Setting sending optionsIncluding prewritten text and symbols Settings allows you to choose from Following after pressingTo return to the message window Press to select Send Adding a signatureIf you cannot send messages Understanding appended messagesTo view successfully sent messages Receiving incoming calls while creating messagesViewing your sent messages Reading the message If you see the symbolRetrieving text messages Viewing failed or pending messagesErasing all messages Setting message alertsErasing messages Erasing single messagesTo create a new pre-written message, select New Msg Customizing message settingsErasing messages automatically Creating group listsCustomizing Your Phone Contents of the Settings menu are as followsTurning sounds back on Shortcut to Vibrate Only modeSilencing all sounds Choosing ringersAdjusting volume Setting sounds for your phoneUsing shortcuts Setting message alertsPersonalizing the screen Choosing a different languageChanging the display contrast Setting power backlightingSetting numbers to auto-hyphenate Using Power Save ModeCreating a secure environment Limiting calls Network settingsSwitching between phone lines Designating emergency numbersConnecting to a TTY/TDD device Data SettingsSetting Com port speed Setting the phone to receive data or faxesSetting position location Viewing entries with voice tags Setting up voice dialingCalling using voice tags Creating a voice tag for a contactErasing all voice tags Calling using digit dialingUsing voice features with hands-free car kits Answering automatically Answering using voice commandsWaking up the phone Answering the phoneTraining voice recognition Using Expert ModeSimply speak a command after the tone Browsing sounds Accessing filesBrowsing images Creating free space Naming a saved voice memo Voice MemoRecording a voice memo Playing or reviewing a voice memoSelect Options and classify the type of event SchedulerCreating an event Editing, erasing, or sending an eventTip Calculator Alarm ClockSetting an alarm clock Setting the QuickAlarmStopwatch TimerCalculator Press to select New GamesBrick Attack RaceSelect then Done Press a number key to move the eraser DoodlerUse keys 1-9 or to Select then Done Press a number key to move the cursorTo return to another saved doodle Saving a doodleResuming a doodle Shape DownAvailable for Milan KX9C only Using the Mobile WebUsing the Web menu options Starting the Web BrowserGoing to a bookmarked site Searching for a Web siteChecking Browser alerts Changing the Web promptCustomer support Phone accessories Become a product evaluator Qualified serviceErasing Emergency calls, 11 emergency modeExpert mode Number mode OutBox Phone numbersUnlocking the phone Volume Earpiece, 8, 30 key beep, 31 ringer

KX9B, KX9C specifications

The Kyocera KX9C and KX9B are prominent models in the landscape of feature phones, catering to users who prioritize simplicity, functionality, and durability over the complexities of modern smartphones. Both devices are designed for individuals who appreciate straightforward communication tools with robust capabilities.

Starting with design, the Kyocera KX9C and KX9B feature a compact form factor, making them easy to carry and operate with one hand. The devices sport a classic flip design, which not only protects the keypad and screen but also enhances battery life by minimizing power consumption when the phone is closed. The exterior design is rugged, ensuring that these phones can withstand daily wear and tear, making them suitable for users in demanding environments.

One of the standout features of the KX9C and KX9B is their impressive battery performance. The phones are equipped with long-lasting batteries that support extended talk time and standby time, making them ideal for users who may not have regular access to charging facilities. This feature is particularly beneficial for outdoor enthusiasts or those who work in settings where charging isn't feasible.

Both models come with a straightforward user interface, allowing for easy navigation and operation. The large, tactile keys are designed for comfort, making it easier to dial numbers, send messages, and navigate menus. The display, while not as advanced as smartphones, is clear and functional, providing adequate visibility in various lighting conditions.

In terms of connectivity, the Kyocera KX9C and KX9B support essential features such as voice calls, text messaging, and Bluetooth. This enables users to connect with wireless headsets or other Bluetooth devices, enhancing hands-free communication. While they lack advanced features like touchscreen capabilities or high-speed internet access, they provide all the essentials for communication on the go.

The KX9C additionally offers basic multimedia capabilities, including a camera for capturing simple photos and videos, as well as FM radio for entertainment. Both phones also support microSD cards for additional storage of media files, allowing users to keep their favorite music or important documents handy.

In summary, the Kyocera KX9C and KX9B serve as reliable, no-frills communication devices, combining durability, battery longevity, and user-friendly features. They are ideal for anyone seeking a dependable phone that gets the job done without unnecessary distractions.
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