Kyocera S2100 manual Get Help, Phone Help Customer Support, Qualified Service, Phone Accessories

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14 Get Help

Phone Help

From Phone Info, select Phone Help to access the help for your phone. You can find a complete user guide at www.kyocera-wireless.com/support.

Customer Support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number, such as *611 (check with your service provider). They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail. For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Communications Inc. Customer Care Center in any of the following ways:

•Web site: www.kyocera-wireless.com.

•Email: phone-help@kyocera-wireless.com.

•Phone (U. S. and Canada): 1-800-349-4478 or 1-858-882-2000 (press 2 for Product Information).

Before requesting support, please try to reproduce and isolate the problem. When you

contact the Customer Care Center, be ready to provide the following information:

•The name of your service provider.

•The actual error message or problem you are experiencing.

•The steps you took to reproduce the problem.

•The phone’s mobile equipment identifier (MEID).

Note: From Phone Info, select Build Info. Scroll down to MEID (dec). The 18-digit number is the MEID number. If your phone uses an electronic service number (ESN), ESN replaces MEID.

Qualified Service

If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.

Phone Accessories

To shop for phone accessories, visit kyocera.superiorcommunications.com.

User Guide

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Contents Luno S2100 User guide Luno S2100 User Guide Bluetooth Certification Avoid Magnetic Environments Radio Frequency RF Energy Page Table of Contents Voice Commands Install the Battery Phone BatteryCharge the Battery Get StartedCommon Causes of Battery Drain Battery Safety GuidelinesNever use any damaged battery Supervise all battery usage by childrenGet to Know Your Phone Shift key changes the text mode in text entryPhone Overview Speakerphone speaker Attach the LanyardThese icons may appear on your phone’s screen Screen IconsPhone Overview Main Menu Guide Conventions Power Phone Up Call FeaturesMake Phone Calls Answer Phone CallsEmergency Services Volume ControlActivate Voice Dialing Use Speed DialingExit Emergency Services Text Entry Modes Text EntryEnter Numbers with Number Keypad Enter Letters with Number KeypadRapid Entry with Number Keypad Enter Symbols with Number KeypadTo change case mode, press the * Shift key @ ? ! , & ‘Text Entry Quick Reference Work with Call Lists Recent CallsRecent Calls Menu Erase Call List Records View Data Counter Work with Call TimersAccess Contacts List Access ContactsContacts Contacts MenuUse Contacts Add ContactsCustomize Contacts Assign Pictures to Contacts Assign Message Tones to ContactsAdd a Prefix to Phone Numbers Assign Speed Dials to ContactsContact Groups Erase ContactsAdd or Remove Contacts from Groups Send Multimedia Messages to GroupsAssign Ringers to Groups Assign Message Tones to GroupsCheck Contacts Speed Dial ListVoice Dial List Images Media GalleryMedia Gallery Menu Media File Options SoundsSend a File to an Online Location Send a FileAssign a File Lock a FileErase Media Files Settings Menu SettingsEnable Bluetooth BluetoothUse Bluetooth Devices Pair with a DeviceSet Date and Time Change Bluetooth SettingsConvenience Enable Auto-Hyphenation Enable Airplane ModeUse 1-Touch Dialing Answer HoldEnable Frequent List Call Contact using Fast FindEnable Minute Alert Enable Open to AnswerDisplay Set Main Menu View Set ThemeSet Greeting Banner BacklightingEnable Roam Ringer Set Ringer ModeRingers Set RingersSet Power On/Off Sounds VolumeSet Flip Sounds KeypadVoice Features Accessories Network Security Enable Roaming Call AlertSet Web Alerts Lock PhonePhone Info Check Memory StatusMessaging Menu MessagingSend Messages When done, select SendCreate a Text Message Create a Multimedia MessageEnter Message Recipients Save Messages to Drafts Use Preset TextComplete Messages in Drafts Attaching Files to MessagesPreview Messages Set Individual Message SettingsSet Writing Language Change the Callback Number Set Message PrioritySend Messages Later Set the Validity PeriodManage Received Messages Call Sender Reply with a Copy of the MessageSave Received Messages View RecipientsManage Voicemail Configure your VoicemailManage Sent Messages Check your VoicemailManage Browser Alerts Message SettingsEnable Auto Retrieve Edit Preset MessagesEnable CC/BCC Fields Set Voicemail AlertsErase Messages Check Message Count When viewing a received message, select Options Erase YesErase a Single Message Erase Messages from a FolderCamera Camera SettingsCamera Tips Take a PictureTake a Picture in a Frame Set Brightness LevelGo to Camera Pictures Tools Menu ToolsVoice Memo Record Voice MemosCreate an Event SchedulerView Events View Events by MonthModify Events Erase Events Change Scheduler SettingsSet an Alarm Alarm ClockSet the Quick Alarm Change Alarm Clock SettingsFrom Timer, select Set Enter the time length Use TimerUse Calculator Use StopwatchMemopad World ClockLaunch Browser BrowserBrowse the Web Add a BookmarkDownloads Access Help for DownloadsHow does Brew Work? Download an ApplicationCall a Contact Voice CommandsCall a Number Use a ShortcutFind a Contact Phone Accessories Qualified ServiceGet Help Phone Help Customer SupportPhone Accessories Index Downloads, 74 help Drafts folder Viewing contacts, 24 call logs, see call lists call timersMemory status, 50 menus Help, getting, 77 hold callsNotifications Incoming callsList view LockingSent messages folder, 59 Voice dial list automatic add, 46 digit lengths, 46 editing User guide Vibrate modeUser Guide