Kyocera KX18 manual Getting Help, Customer support, Qualified service

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15 GETTING HELP

Customer support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number, such as *611 (check with your service provider). They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail.

For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:

•Web site: www.kyocera-wireless.com

•Email: phone-help@kyocera-wireless.com

•Phone: 1-800-349-4478 (U.S. and Canada) or 1-858-882-1401.

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

•The name of your service provider.

•The actual error message or problem you are experiencing.

•The steps you took to reproduce the problem.

•The phone’s electronic serial number (ESN).

•To locate the ESN select Menu → Phone Info and scroll down to ESN: for the 11-digit number.

Qualified service

If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.

Phone accessories

To shop for Amp'd Mobile Jet/KX18 phone accessories, visit www.kyocera-wireless.com/ store. You may also call us at 800-349-4188 (U.S.A. only) or 858-882-1410.

Become a product evaluator

To participate in the testing and evaluation of Kyocera Wireless Corp. products, including cellular or PCS phones, visit beta.kyocera-wireless.com.

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Contents Page FCC/IC Notice III FCC/IC Notice User Guide for the Kyocera JET KX18 Phone Optimize your phone’s performance Air bagsResetting the phone AccessoriesUse with care Keep phone dryKyocera Wireless Corp Battery and charger specifications Charger Input OutputStandard Battery Contents Using Tools Using Voice RecognitionGetting Help IndexGetting Started Installing the batteryCharging the battery EvDO Caring for the batteryAccessing keypad shortcuts Getting to know your phone Home screenMessage Indicator Light Camera flash Camera lensUsing menus SettingsAccessing menu items From the home screen Amp’d LiveTM Amp’d PTT Recent CallsPerforming basic functions From the home screen Access My Stuff Access Messaging MenuAccess Recent Calls list Activate Camera modeUnderstanding screen icons Making and Answering Calls Making a callAnswering calls using the slide Adjusting the volume during a callSilencing an incoming call Redialing a numberUsing the speakerphone Setting the phone to hold callsSelect Save or Options Play, Re-Record, or Exit Placing a call on holdSetting missed call alerts Dealing with missed callsViewing recent call details Viewing recent calls Select Menu → Recent CallsSetting up voicemail Using speed dialingSpeed dialing Touch dialingIf you see only the symbol Calling emergency servicesTo exit Emergency mode If you see New Messages or New AlertsUsing your phone in an airplane RoamingEntering LETTERS, NUMBERS, and Symbols Understanding text entry screensCapitalization settings Quick reference to text entry Do this Capitalize any letter Make any letter lowercaseInitial caps Select soft options onStoring Contacts Creating a new contactAdding a code or extension Customizing your contactsAssigning ringers Select Ringer → Assign RingerAssigning pictures Assigning number typesEditing a contact Erasing a contactSending a vCard Customizing a phone numberSetting Fast Find Finding contact informationChecking the Frequent List Select Menu → ContactsUsing the Camera Accessing camera and video modesSelect Options → Video Mode to activate video mode Tips before operating your cameraSetting up the camera for photos Menu options for camera modeFlash options are Automatic, On, or Off Camera Pictures displays all pictures taken and storedCamera mode indicators and icons Take the picture using one of two methodsTaking a picture Icon DescriptionKey Camera Menu Screen Setting up the video cameraCamera key map Menu options for video mode Press or the End/Power key when finished taking videosRecording a video Video AlbumVideo key map Key Video Camera Function Menu Function What is Amp’d LiveTM? AMP’D LivetmHow can I get to Amp’d LiveTM? What can I do?Sports CustomizeMusic Games News & Lifestyle Find stuffBrowse through items Search for something specificDecode the ratings RatingsEnter adult areas Try before you buyPlay music Pick your songsUsing the Media Player Search for a songPress Menu and pick Search Catalog Organize your songsDelete or move a song in MyList Pick PlaylistPlay videos Play gamesAccess your subscriptions Cancel a subscriptionChange PhoneStuff Pick PhoneStuffUse menu commands This command Does this Add2MyListUnsubscribe DeleteWhere can I see details about an item? Pick Properties How do I cancel a subscription?Need Help? How do I edit my playlists?Using the Media Gallery Accessing filesBrowsing videos Select Menu → Media Gallery → Videos Select Close when doneBrowsing sounds Select Menu → Media Gallery → Sounds 43 Accessing Files Using the Media Gallery Using Push to Talk Adjusting PTT call volumeTo cancel, press the speakerphone button Phone positionPTT call types Making PTT calls and alertsMaking a private PTT call Select Menu → Push to Talk →Making a group PTT call Select Menu → Push to Talk → PTT GroupsSending a Call me alert Select Menu → Push to Talk → PTT ContactsReceiving PTT calls and alerts Saving, editing, and erasing PTT contactsReceiving a PTT call Receiving a Call me alertErasing a PTT contact Select Menu → Push to Talk → Checking your contacts’ availabilitySaving, editing, and erasing PTT groups Select Menu → Push to Talk → My AvailabilityErasing a PTT group Adding a member to a PTT groupEditing a PTT group name Erasing a PTT group member Removing yourself from a PTT groupDealing with multiple calls Erasing PTT call historyCustomizing Your Phone Shortcut to Vibrate Only mode Select Menu → Settings → Sounds → Ringer TypeSilencing all sounds KeyguardSetting sounds for your phone Adjusting volumeAdjusting the earpiece volume Select Menu → Settings → Sounds → Earpiece VolumeUsing shortcuts Setting default message receiptSetting message alerts Personalizing the screen Using Power Save Mode Setting numbers to auto-hyphenateSelect Menu → Settings → Display → Screen Saver Select Menu → Settings → Display → WallpaperCreating a secure environment Network settings Setting position location USB ModeMUSIC, VIDEO, and Data Removable memory cardFormatting the memory card AutomaticPress the Amp’d/OK key to select USB Drive mode Setting the USB modeMac Support on your Amp’d MobileTM Jet phone Select Menu → Settings → USB Mode → USB Drive Exporting music files from iTunesExporting photos from iPhoto Select Share → ExportViewing your side-loaded images Scroll down to find your imagesSelect the song youd like to play Press Amp’d LiveTM buttonIncluding prewritten text and symbols Sending and Receiving Text MessagesSending text messages Enter a recipient’s phone number or email addressSetting sending options Select Menu → Settings → Messaging → SignatureOnce you have completed the message, select Options Adding a signatureSelect Menu → Messages → Msg Settings → Save to Sent If you cannot send messagesUnderstanding appended messages Receiving incoming calls while creating messagesViewing failed or pending messages Retrieving text messagesSelect Menu → Messages → Sent Setting message alerts Reading the messageErasing messages Erasing single messages Select Menu → MessagesCustomizing message settings Blocking Text Messages Sending and Receiving Multimedia Messages Sending multimedia messagesReceiving multimedia messages Select Menu → Messages → Msg SettingsAuto Retrieve enabled Auto Retrieve disabled Viewing multimedia messagesMessage body Scheduler Using ToolsVoice Memo Or Other Select No or During Event and press the Amp’d/OK keyAlarm Clock Setting an alarm clock Select Menu → Tools → Alarm ClockTip Calculator Select Edit, Erase, or Send and press the Amp’d/OK keyStopwatch TimerCalculator Using Voice Recognition Setting up voice dialingMaking a call using voice tags Creating a voice tag for a contactMaking a call using digit dialing Menu → Settings → Voice Features → Erase Voice DialErasing voice tags Select YesSelect Menu → Settings → Voice Features → Voice Answer Highlight Enabled and press the Amp’d/OK keyAnswering the phone Answering automaticallyTraining voice recognition Qualified service Phone accessories Become a product evaluatorGetting Help Customer supportIndex Earpiece, 10, 44, 54 key beep, 55 ringer, 54 speakerphone
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KX18 specifications

The Kyocera KX18 is a remarkable feature phone that gained popularity in the mid-2000s due to its reliable performance, compact design, and user-friendly interface. This device was particularly aimed at consumers looking for a durable yet straightforward mobile experience, without the complexity that often comes with smartphones.

One of the most notable features of the Kyocera KX18 is its robust build quality. Designed to withstand daily wear and tear, the phone is constructed with high-quality materials that ensure longevity. Its compact size, combined with a lightweight design, makes it easy to carry in a pocket or purse. The phone features a 1.8-inch LCD screen that provides clear visibility for texts and phone calls, ensuring ease of use.

The KX18 is equipped with a traditional keypad, which appeals to users who prefer tactile feedback when typing. This design makes it easy to send messages and navigate through the phone's menu. It also supports SMS and MMS messaging, allowing users to communicate effectively through text and multimedia messages.

In terms of connectivity, the Kyocera KX18 offers essential features such as a built-in web browser and support for WAP services. Although it may not have the full internet capabilities of modern smartphones, it allows users to access basic web content and information on the go. Additionally, the phone supports Bluetooth technology, enabling users to connect wirelessly to headsets and other devices.

Another key characteristic of the KX18 is its long battery life. It is powered by a removable battery that can last several days on a single charge, making it an ideal choice for users who need a reliable device for extended periods without frequent charging.

The Kyocera KX18 also includes a basic camera, providing users the ability to capture spontaneous moments. Though the camera's specifications may not rival those of modern smartphones, it is adequate for quick snapshots and simple photography.

In summary, the Kyocera KX18 stands out as a dependable, no-frills mobile phone. With its durable design, traditional keypad, and essential features, it caters to users who value practicality and ease of use. While the smartphone market has evolved significantly since the KX18's release, its legacy as a reliable feature phone remains noteworthy.
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