Kyocera KX16 manual Customer support

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12GETTING HELP

Customer support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number such as *611 (check with your service provider). They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail.

For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:

•Web site: www.kyocera-wireless.com

•Email: phone-help@kyocera-wireless.com

•Phone: 1-800-349-4478 (U.S. and Canada) or 1-858-882-1401. Customer support phone numbers are also available in the following countries.

Argentina:	0-800-666-0052
Australia:	800-507-000
Brazil:	0-800-55-2362
Chile:	800-43-1212
Colombia:	01-800-700-1546
India:	Toll free:1-600-121214
	Toll: 0124-284-5000

Mexico:001-866-650-5103

New Zealand: 0-800-990-100

Panama: 001-800-201-1984

Peru:0-800-51-934

Puerto Rico: 1-866-664-6443

Venezuela: 0-800-100-2640

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

•The name of your service provider.

•The actual error message or problem you are experiencing.

•The steps you took to reproduce the problem.

•The phone’s electronic serial number (ESN).

–To locate the ESN select Menu → Phone Info and scroll down to ESN: for the 11- digit number.

User Guide for the Kyocera Candid KX16 Phone

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Contents Page User Guide for the Kyocera Candid KX16 Phone User Guide for the Kyocera Candid KX16 Phone Iii Fueling areas such as gas stations Below deck on boats TXACA10004 Contents Press the battery door Until it clicks into place Installing the batteryCharging the battery Recharging the batteryDo not take apart, puncture, or short-circuit the battery Caring for the batteryGeneral safety guidelines Common causes of battery drainGetting to know your phone Mirror when taking your own picture Using Menus Performing basic functions Understanding screen icons Alarm clock is setAnswering calls Making a callRedialing a number Calling a saved numberDealing with missed calls Using the speakerphoneAnswering calls using the flip Adjusting the volume during a callCalling recent calls Setting missed call alertsViewing recent call details Viewing recent callsTouch dialing Setting up voicemailSpeed dialing Tracking calls Calling emergency servicesTo exit Emergency mode Silencing an incoming callReceiving data or faxes Setting roaming alerts and ringersTiming your calls Controlling network roaming Specifying digital or analog modeAnalog only sets the phone to work in analog mode only Digital only sets the phone to work in digital mode onlyTo make changes to a contact, take these steps Creating a new contactEditing or erasing a contact Adding a code or extensionChecking the Frequent List Editing a phone numberFinding contact information Searching the Contacts directory Setting Fast FindUsing Fast Find Is activated Setting up the camera for photosTips before operating your camera Color Tone allows the selection of Low tone, Medium or High Menu options for camera modeRestoring camera menu settings Flip open Camera mode indicators and iconsTaking a picture Camera key mapEntering words letter by letter Understanding text entry screensText entry modes Entering numbersYou can change capitalization at any time while Capitalization settingsEntering symbols Changing modesQuick reference to text entry Creating a text message Setting sending optionsSending text messages Viewing the OutBox If you cannot send messagesUnderstanding appended messages Receiving incoming calls while creating messagesMessage has been received by the recipient you specified Select Enabled to save all sent messages to the OutboxRetrieving text messages Reading the message Setting message alertsIf you see the symbol Erasing messagesErasing messages automatically Customizing message settingsErasing single messages Erasing all messagesSelect Viewing entries with voice tags Setting up voice dialingCalling using voice tags Creating a voice tag for a contactWaking up the phone Calling using digit dialingUsing voice features with accessories Erasing all voice tagsAnswering automatically Answering using voice commandsTraining voice recognition Answering the phoneCustomizing Your Phone Contents of the Settings menu are as followsAssigning business and personal ringers Setting the phone to vibrate or light upSilencing all sounds Choosing ringersAdjusting volume Setting sounds for your phoneCreating a custom menu Setting message alertsUsing shortcuts Setting key lengthPersonalizing the screen Choosing a different languageChanging the display contrast Setting power backlightingSetting numbers to auto-hyphenate Using Power Save ModeCreating a secure environment Restricting calls Network settingsSwitching between phone lines Designating emergency numbersConnecting to a TTY/TDD device Data SettingsSetting Com port speed Setting the phone to receive data or faxesAt the message prompt, press to select OK and continue Setting position locationBrowsing images Accessing filesBrowsing pictures Screen Savers displays available screensavers Browsing soundsCreating free space Scheduler Voice MemoViewing, editing, or erasing an event Alarm ClockTip Calculator CalculatorStopwatch TimerWorld Clock Press Search FlashlightGames Brick AttackDoodler RaceResuming a doodle Saving a doodleStarting the Web Browser Using the Web BrowserUsing the Web menu options Going to a bookmarked site Searching for a Web siteChecking Net alerts Changing the Web promptCustomer support Phone accessories Become a product evaluator Qualified serviceErasing Touch dialing Alarm clock, 7, 46 alertsBanner, 37 battery Number mode OutboxVolume Earpiece, 9, 35 key beep, 35 ringer