Where to find help
Your service provider’s customer support department may be accessible directly from your phone when you dial a number such as *611. They can answer questions about your phone, phone bill, call coverage area, and specific features available to you (such as call forwarding or voice mail).
For questions about the phone features, refer to the materials provided with your phone. Visit
For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center as follows:
•Web site:
•Email:
•Phone: (800)
Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:
• The name of your service provider.
88 | Troubleshooting |