3 | Battery cannot be | Using AC adapter that is NOT supplied with the unit. |
| charged |
|
| Charging the battery while operating the unit with heavy | |
|
| loadings could cause the temperature inside the unit to build up |
|
| which could cause the unit stop charging. At this moment, the |
|
| LED indicator will flash Yellow to notify user that the charging has |
|
| been stopped. Or the temperature is extremely low will also stop |
|
| charging. |
|
| Since the extreme high or low temperature will cause the battery |
|
| to discharge quickly, it has been designed to cut battery charge |
|
| below 0 and above 35~40 to protect the battery pack. |
|
|
|
4 | Cannot make | If the unit could pass the test with Loop back Interface card, the |
| communications via | possibility of unit malfunction becomes low. Then the following |
| mobile phones through | items could be the reason of problem such as location, timing, |
| exclusive cable. | signal strength, service provider’s mixed up, or problem with the |
|
| mobile itself. Or could be incompatibility issue. |
|
|
|
5 | Cannot use SD/CF | Cards which are not being |
| Memory Card |
|
| SD card has been switched to Write Protect mode. | |
|
|
|
|
| Card not inserted completely, or bad contact between connector |
|
| contacts. |
|
|
|
6 | Black or White dot on | For LCD panel’s normal behavior, it is hard to find a panel |
| the screen. | without any bad pixel. Once the numbers of dots and the distance |
|
| between them are within the specifications, it is allowed. |
|
|
|
7 | Touch Screen or | Could be wrong operation. |
| Program Buttons are |
|
| Screen not properly aligned with the stylus calibration. | |
| not reacting. |
|
|
|
|
8 | Front Light dim, cannot | Check the Front Light settings in Power Management settings |
| turn ON, or shuts OFF |
|
| automatically. |
|
|
|
|
9 | Cannot playback music, | When Battery low, the music playback becomes difficult and the |
| No sound or volume is | volume could become lower. |
| low. |
|
|
|
|
10 | Cannot execute | Could be an incompatible software |
| installed application |
|
| programs |
|
|
|
|
11 | Operation is slow in | Could be insufficient memory. Check amount of system memory. |
| response |
|
|
|
|
HTC confidential
© 2001, HTC Corporation. All rights reserved. | TOTAL 43 CONT.ON. 42 PAGE NO. 41 |