Tips for Safety

Store your phone in a protective case. The touch screen of your phone is delicate and should be protected from scratches.

Phones aren’t cheap, so keep yours in a safe place—away from children who may find it fun to see if the phone sinks or floats, and away from dogs that find plastic-coated products to be irresistible chew toys.

Water will damage your phone and accessories—even a small amount such as water droplets from a soda in your car cup-holder, melting snowflakes, tears of joy, squirt-gun crossfire or steam from hot water in the kitchen or bathroom.

Use only batteries and accessories from the original manufacturer of your phone. Non-approved accessories can cause damage to you or your phone and shorten the phone’s life. Hint: If it’s being sold out of someone’s car trunk, walk away.

If your charger or any other accessory is damaged, replace it or take it to a qualified service dealer. Do not attempt to operate your phone charger if it has received a sharp blow, been dropped, thrown from a speeding motorcycle or is otherwise damaged; doing so may damage your phone.

Check with your doctor if you have a pacemaker or hearing aid in order to ensure that cell phone usage is safe with

your phone. If you have questions about the interaction of cellular radio frequency and any other electronic equipment, ask the manufacturer of the equipment if cell phone radio frequencies will disrupt the equipment’s performance.

When you are driving, T-Mobile encourages you to use your phone in a safe and sensible manner. Here are a few tips:

nAssess road conditions before answering. Your safety is more important than any call.

nPrepare your hands-free headset, if you have one, or turn on your speakerphone option before you start moving.

nKeep your phone close. If it rings and you discover it’s in the back seat, do NOT crawl over the seat to answer it while driving.

nProgram frequently used numbers into your speed dial for easy one-touch dialing.

nRemember that laws prohibiting or restricting the use of a mobile phone while driving may apply in your area.