Lennox Hearth S1300 manual Get Help, Customer Support, Qualified Service, Phone Accessories

Page 63

13 Get Help

Customer Support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number, such as *611 (check with your service provider). They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail. For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Communications Inc. Customer Care Center in any of the following ways:

•Web site: www.kyocera-wireless.com.

•Email: phone-help@kyocera-wireless.com.

•Phone: 1-800-349-4478 (U.S. and Canada) or 1-858-882-1401.

•Customer support phone numbers are also available in the following countries:

–India: 1-600-121214 or 0124-284-5000

–Puerto Rico: 1-866-664-6443

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

•The name of your service provider.

•The actual error message or problem you are experiencing.

•The steps you took to reproduce the problem.

•The phone’s mobile equipment identifier (MEID).

Note: From Phone Info, select Build Info. Scroll down to MEID. The 18-digit number is the MEID number. If your phone uses an electronic service number (ESN), ESN replaces MEID.

Qualified Service

If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.

Phone Accessories

To shop for phone accessories, visit www.kyocera-wireless.com/store. You may also call us at 800-349-4188 (U.S.A. only)

or 858-882-1410.

User Guide

63

Image 63

Contents Melo S1300 Melo S1300 User Guide Optimize your phone’s performance Avoid magnetic environments E911 mandates Page Table of Contents Browser Get Started Phone BatteryInstall the Battery Charge the BatteryCommon Causes of Battery Drain Battery Safety GuidelinesNext key cycles through word choices during text entry Phone OverviewGet to Know Your Phone Scroll right to go to Tools & Games Voice MemoThese icons may appear on your phone’s screen Screen IconsMain Menu Guide Conventions Answer Phone Calls Call FeaturesPower Phone Up Make Phone CallsVolume Control Emergency ServicesUse Speed Dialing Enter Letters with Number Keypad Text EntryText Entry Modes Enter Numbers with Number Keypad@ ? ! , & ‘ Enter Symbols with Number KeypadRapid Entry with Number Keypad To change case mode, press the * Shift keyText Entry Quick Reference Return Any Call Recent CallsRecent Calls Menu Work with Call ListsErase Call List Records View Data Counter Work with Call TimersAccess Contacts ContactsContacts Menu Use Contacts Add ContactsCustomize Contacts Change Primary Numbers Add a Prefix to Phone NumbersAssign Speed Dials to Contacts Make Contacts SecretContact Groups Erase ContactsAssign Pictures to Groups Add or Remove Contacts from GroupsAssign Ringers to Groups Assign Message Tones to GroupsClear Speed Dial Numbers Speed Dial ListCheck Contacts Assign Speed Dial NumbersMedia Gallery Media Gallery MenuImages Media File Options SoundsErase Media Files Settings Menu SettingsSet Date and Time Enable Airplane ModeCreate a Custom Menu ConvenienceAnswer Hold Enable Auto-HyphenationKeyguard Use 1-Touch DialingEnable Any Key Answer Call Contact using Fast FindEnable Frequent List Enable Minute AlertDisplay Set Time and Date Format Set Backlight DurationSet Brightness Set ContrastSet Ringer Mode VolumeSet Power On/Off Sounds Accessories Network Set Web Alerts Enable Roaming Call AlertSet Phone Line Set Location InformationChange Lock Code SecurityLock Phone Set Limit CallsMessaging Menu MessagingEnter Message Recipients Send MessagesCreate a Text Message Receive Calls while Creating MessagesComplete Messages in Drafts Use Preset TextSet Individual Message Settings Save Messages to DraftsSet the Validity Period Set Message PriorityChange the Callback Number Send Messages LaterHandle Received Messages Handle Sent Messages Use VoicemailHandle Browser Alerts Message SettingsSet Default Text Edit Preset MessagesEnable Save to Sent Enable Auto-EraseMessage Groups Erase Messages Record Voice Memos Tools & GamesTools & Games Menu Voice MemoView Events by Month SchedulerCreate an Event View EventsErase Events Modify EventsChange Scheduler Settings Use Tip Calculator Alarm ClockSet an Alarm Set the Quick AlarmSet World Clock Use TimerUse Stopwatch World ClockAdd a Bookmark BrowserLaunch Browser Browse the WebDownload an Application Access Help for Brew AppsBrew Apps How does Brew Work?Select Icon Key to view the icons used in your phone Phone InfoView Version Information View Phone IconsCustomer Support Qualified ServicePhone Accessories Get HelpBecome a Product Evaluator Consumer Limited Warranty Become a Product Evaluator Caller IDs, 30 calls Auto-hyphenation Backlighting, 38 banner, 37 batteryRecharging Safety guidelines, 10 bookmarks IndexDrafts folder Data calls, 21, 41 data counter, 22 displayKeypad Help, getting, 63 hold callsIcons, 12 images Inbox, 48 incoming calls, 20 InternetNavigation shortcuts, 11 notifications Quick alarmUser Guide