WatchGuard Technologies V10.0 manual End-user profile

Distributing the Software and Profiles

•The end-user profile

This file contains the user name, shared key, and settings that enable a remote computer to connect securely over the Internet to a protected, private computer network. For information on how to get the profile from the Edge, see “Get the user’s .wgx file” on page 3.

•User documentation

Documentation to help the remote user install the Mobile VPN client and import their Mobile VPN configuration file can be found in the “Mobile VPN Client Installation and Connection” chapter in this user guide.

•Shared key

To import the end-user profile, the user is requested to type a shared key. This key decrypts the file and imports the security policy into the Mobile VPN client. The key is set when you enable the Firebox User account to use Mobile VPN with IPSec.

The shared key, user name, and password are highly sensitive information. For security reasons, we recommend that you do not provide this information by email message. Because email is not secure, an unauthorized user can get the information and gain access to your internal network.

Give the user the information by telling it to the user, or by some other method that does not allow an unauthorized person to intercept it.

Administrator Guide 5