Clarity not available manual Troubleshooting, Problem SIM card error Reason SIM damaged

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Troubleshooting

Problem: SIM card error.

Reason: SIM damaged.

Reason: SIM card not setup correctly.

Reason: SIM card dirty.

Solutions:

Contact the network provider.

Check the SIM card settings, and clean the card.

Problem: Weak, interrupted, or no signal.

Reason: Signal strength can be affected by obstructions such as high buildings, or confinements such as basements and subways.

Solution: Move to a more open area.

Problem: Phone will not Power ON.

Reason: Battery uncharged, used-up, or defective.

Solutions:

Charge battery.

Replace battery.

Problem: Phone will not connect a call.

Reason: Barring function is activated.

Solution: Cancel barring dialing function.

Problem: No connection to network.

Reason: SIM is invalid or defective.

Reason: Out of GSM service area.

Reason: Weak, interrupted, or no signal.

Solutions:

Contact the network provider.

Move the phone into the GSM service area.

Try connecting again in a better signal environment.

Problem: Phone will not charge.

Reason: Voltage is unsuitable.

Reason: Non-standard charger.

Reason: Not connected.

Solutions:

Use the recommended voltage.

Use the factory supplied charger.

Check connections at AC power outlet, and at the phone.

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Contents User Guide Page Table of Contents Settings Additional Functions Page Emergency Call Feature Safety and Maintenance InstructionsPosted Signs Other Medical DevicesAir Travel Pacemakers Hearing AidsFor Vehicles Equipped with an Air Bag Use your wireless phone to help others in emergenciesRemovable Battery Always store batteries where children cannot reach themChoking Hazard Product CleaningConnecting Accessories Handling the PhoneDisposal and Recycling Warranty Information Include the following information Reason for return and description of the problemUnited States Tel 423 622-7793 or 800Industry Canada Technical Specifications FCC Regulations and RequirementsPart 15 of FCC Rules Information As appropriate Preservation Drive Chattanooga, TN PhoneParty responsible for regula- tory compliance Message Alert Light Flashes Getting to know your ClarityPalM2 Memory Key M3* Memory Key Long-press/Memory SIM CardCharging base Back view Technical Specifications Battery charging Battery installation and chargingBattery Use Battery Installation and removalBattery installation and removal Battery charging options SIM card SIM Card InstallationInstall/Remove SIM card Connecting to a networkLocking phone Connecting to a NetworkPower ON/OFF Long press the power key to turn OFF the phoneMain Menu Phonebook Settings Shortcuts User Profiles BluetoothGetting to know the ClarityPal Menus Messages OrganizerUser profiles PhonebookMessages SettingsRestore factory settings Bluetooth OrganizerShortcuts Accessibility Operations Receiving calls International callsCalls from a list Emergency callsRolling searching functions Call options Tone button use during conversationsAuto Dtmf Auto responseYou can choose the following functions within the phonbook Personal shortcutsExit There are two 2 memory typesSelecting funtions under the Phonebook option Indoor, headset, and bluetoothAnswer mode any key answer, or auto answer Customizable featuresUse Arrow key Writing and sending messagesOutbox Message settingWrite a SMS message InboxSMS settings Template formats saved Write a MMS messageChoose add number Draft boxPhone setup Time and date Phone Setup Time and date Schedule power on/off LanguageChange it to a personal code as soon as possible Network settingSecurity settings New search Select network AutomaticSIM lock Network and Security settingsBluetooth menu settings Restore factory settingsSOS Select On or Off Access Language, Help Settings and Talk- ing keypadPress M + / + Press MC Press = equal mark to show result Select English, Français, or EspañolText message counter Select either Call history or Call settingsPhone Calls Received calls check list of received callsDivert if busy call divert when line is busy Cancel all diverts cancel all call divertsAdvanced settings Input by keypad Input methodsIncludes ABC and abc Input by EnglishLeft key Scroll to Left Right key Scroll to Right Press 0-9key to input the number Definition of keypad under number input modePress # key to switch the input method Input by numberReason SIM card dirty TroubleshootingProblem SIM card error Reason SIM damaged Charge battery Replace battery