Problem | Possible Causes | Possible Solution |
Phone will not | Battery is depleted. | Charge the battery. |
turn on |
|
|
SIM card error | SIM card is damaged or | Take the SIM card to a |
| defective. | service center for testing. |
| SIM card inserted | Check to ensure that the |
| improperly. | SIM card is facing the right |
|
| direction and that it is fully |
|
| inserted into the slot. |
| Dirt or debris on the SIM | Use a soft, dry cloth |
| card contacts. | to clean the SIM card |
|
| contacts. |
PIN code is | You have entered an | If you have the SIM card’s |
blocked | incorrect PIN code 10 | PUK code, use the PUK |
| consecutive times. | code to unlock the SIM |
|
| card. |
|
| If you do not have the PUK |
|
| code, contact your service |
|
| provider. |
Unable | The Address Book’s | Delete unneeded data |
to enter | memory is already full. | from the Address Book. |
information |
|
|
into the |
|
|
Address Book |
|
|
62 |
| Troubleshooting and FAQs |