AT&T Z331 manual Troubleshooting and FAQs

Page 76

Troubleshooting and FAQs

If you encounter problems while using the phone, or if it performs erratically, you can consult the information in the chart below. If your particular problem cannot be resolved using the information in the chart, contact your service provider.

Problem

Possible Causes

Possible Solution

 

 

 

Poor reception

The network signal is too weak

Move to a location where the

 

at your current location, for

network signal can be properly

 

example, in a basement or

received.

 

near a tall building, because

 

 

wireless transmissions cannot

 

 

effectively reach it.

 

 

The network is busy at the

Avoid using the phone at such

 

current time (for example,

times, or try again after waiting

 

during peak times, there may

a short time.

 

be too much network traffic to

 

 

handle additional calls).

 

 

You are too far away from a

You can request a service

 

base station for your service

area map from your service

 

provider.

provider.

Echo or noise

Poor network trunk quality

Press the Power/End Key

 

on the part of your service

and dial again. You may be

 

provider.

switched to a better-quality

 

 

network trunk or phone line.

 

Poor local telephone line

Press the Power/End Key

 

quality.

and dial again. You may be

 

 

switched to a better-quality

 

 

network trunk or phone line.

70

Troubleshooting and FAQs

Image 76
Contents User Guide Page Contents Contents Contents Iii Contents Battery Installing the BatteryGetting Started Removing the Back CoverRemoving the Battery SIM and Memory Cards Inserting the SIM Subscriber Identification Module CardRemoving the SIM Card Inserting the Memory CardCharging Your Phone Removing the Memory CardGetting Started Powering Phone On/Off Getting to Know Your Phone Key Functions To idle mode Idle Mode Indicators and IconsBluetooth on Main Menu AT&T GPSMain Menu Icons Changing Input Mode Current Text ModeChanging Input Mode or Language Using Predictive Text ZiAbcEntering Letters Entering SymbolsEntering Numbers Using the Address Book Using Call OptionsCalls Making a Voice CallUsing Call History Adjusting the VolumeReceiving Calls Messages Type of MessagesSMS and MMS Sending a New SMS MessageSending a New MMS Message Viewing a MessageInstant Messaging Messages Messages Voice Mail Settings Voice MailMessage Folders Receiving a Voice MailMessage Settings Using Message OptionsMMS Settings Multi. msg. setting SMS Settings Text msg. setting Using Message TemplatesTemplate Setting Mobile Email Press the OK Key for Sign Address Book AT&T Address BookAdding Contact To Activate AT&T Address BookSearching Contact Setting Speed DialMaking a Speed Dial Using Address Book Entry Options Enabling Bluetooth My DevicesSending Data Receiving DataMobile Web Using the att.net HomepageVisiting a Website Mobile Web Tools AlarmCalendar Calculator Stopwatch Tip CalculatorWorld Time Currency Conversion Recent CallsPictures EntertainmentVideo Music Playing VideosPlaying an Individual Music File AT&T MusicStarting AT&T Music Play ScreenDiscover Screen Shop ScreenVoice Recorder Social Networking AT&T Social Net Social Networking AT&T Social Net Social Networking AT&T Social Net Yellow Pages YPmobile Yellow Pages YPmobile AT&T GPS AT&T NavigatorAT&T Family Map Maps Get DirectionsWhere AllSport GPSSound Profile Settings SettingsPhone Settings Display Settings Connection Settings Call SettingsCall forwarding Call WaitingAnswer mode Security SettingsPhone Password PIN Codes PUK CodesFixed Dial Numbers Airplane ModeFDN List TTY Mode AccessibilityHAC Hearing Aid Compatibility Mode Care and Maintenance General CareCare and Maintenance General Guidelines Ctia Requirements Aircraft Safety Hospital SafetyRoad Safety Vehicles Equipped with an AirbagsDeclaration of Conformity Third Party EquipmentDisposing of Your Phone Emergency Service Privacy Information Turn on the HAC SettingCopyright Notice Troubleshooting and FAQs Contact the dealer Problem Possible Causes Possible Solution Shortened Problem Possible Causes Possible Solution PIN code is Specifications BluetoothFCC Compliance Radio Frequency RF Energy FCC ID Q78-Z331

Z331 specifications

The AT&T Z331 is a feature phone designed for users who prioritize basic functionality over complex smart technologies. It encapsulates simplicity, reliability, and usability, making it an excellent choice for individuals who seek a straightforward communication device without the distractions of advanced apps.

One of the main features of the AT&T Z331 is its compact and lightweight design. Weighing just a few ounces, it fits comfortably in the palm of your hand and can easily be slipped into a pocket or bag. The device sports a 2.4-inch display, which is bright enough for easy reading and navigational tasks. The display, while modest, offers clear visibility for calls and messages.

The Z331 is equipped with a sturdy keypad that features large, tactile buttons, allowing for effortless dialing and texting. This is especially beneficial for users who may have difficulty using touchscreens, such as seniors or those with limited dexterity. The interface is user-friendly, ensuring that even those who are not tech-savvy can navigate it with ease.

In terms of connectivity, the AT&T Z331 supports 4G LTE, providing users with a fast and reliable network for calls and text messaging. The phone is primarily geared toward voice calls and SMS messages, with basic multimedia capabilities such as camera functionality. It features a 2 MP rear camera that can capture images and videos, suitable for informal photography.

The internal storage of the Z331 is modest but can be expanded with a microSD card, offering users the ability to store more photos and other essential files. The device is powered by a long-lasting battery, ensuring that users can stay connected throughout the day without frequent recharges. The battery life is one of its strong suits, with extended standby time that caters to users' needs.

Additionally, the AT&T Z331 comes pre-installed with essential applications such as a calendar, alarm, and FM radio, enhancing its usability as an everyday device. One notable aspect is its durability, built to withstand daily wear and tear, making it a reliable companion for various lifestyles.

In conclusion, the AT&T Z331 is tailored for those who appreciate straightforward communication tools. With its solid build, user-friendly interface, and essential features, it addresses the needs of individuals looking for a dependable phone while avoiding the complexities often found in smartphones. Its strong emphasis on basic functions makes it a perfect choice for an array of users, from the elderly to those who wish to disconnect from the digital noise of modern devices.