Samsung GT-C6712 Another Bluetooth device is not located, Your device freezes or has fatal errors

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Error messages appear when opening music files

Some music files may not play on your Samsung mobile device for a variety of reasons. If you receive error messages when opening music files on your device, try the following:

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Free some memory by transferring files to a PC or deleting files from your device.

Ensure that the music file is	not Digital Rights Management
(DRM)-protected. If the file is	DRM-protected, ensure that

you have the appropriate licence or key to play the file. Ensure that your device supports the file type.

Another Bluetooth device is not located

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Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to, if necessary.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a PC

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Ensure that the PC data cable you are using is compatible with your device.

Ensure that you have the proper drivers installed and updated on your PC.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is still responsive but a program is frozen, close the program using the task manager. If your device is frozen and unresponsive, remove the battery, replace the battery, and turn on the device.

Troubleshooting

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Contents GT-C6712 Using this manual Read me firstPlease keep this manual for future reference Represents the End key Instructional iconsCopyright TrademarksCopyright 2011 Samsung Electronics Contents Contents Troubleshooting Safety precautions Index Unpack AssemblingAssembling Assembling ››Charge with the travel adapter Charge the battery››Charge with the PC data cable Insert a memory card optional ››Remove the memory card ››Format the memory card Turn your device on and off Getting startedTo turn on your device Press and hold To turn off your device, press and hold and select Yes››Device layout Get to know your device››Idle screen KeysIndicator icons ››Shortcuts panel Use the touch screen Lock or unlock the touch screen and keys Access menusLaunch and manage applications ››Organise applications in Menu mode››Add new main menu screens ››Launch multiple applications››Use the task manager Use widgets››Adjust the volume of the key tones Customise your device››Add new panels to the idle screen ››Set up a sound profile ››Switch to the silent profileMenu mode, select Settings → Sound profiles ››Select a wallpaper for the idle screenMenu mode, select Settings → Display and light ››Adjust the brightness of the display››Lock your device Select Phone lockMenu mode, select Settings → SIM cards Switch SIM or Usim cards››Lock your SIM or Usim card ››Activate the SIM or Usim cardEnter text ››Switch the SIM or Usim card automatically››Change the names and icons of the SIM or Usim cards Select ActivationEnter a symbol Symbol Set you wantDisplay Select to insert a space. IfRepeat steps 2-5 to complete your text Communication Calling››Make and answer a call Reject a call ››Use options during a call››Use additional features ››View and dial missed callsSelect → Transfer. You will be disconnected Make a fake call Select Name or Number Enter a name or number Select Fake caller imageSelect a condition Select Activate Your setting will be sent to the network LogsSelect a call type to restrict Select Activate ››View call and message logs Messages››View the log manager Calls. In Menu mode, select Logs → → Log manager››Send a multimedia message ››Send a text messageMenu mode, select Messages → Compose Select Contacts Select the text input field and enter your message text››Listen to voice mail messages ››View a text or multimedia message→ Folder view Select a text or multimedia messageOptions ››Send an SOS message››View an email message ››Send an email messageSocial Hub Entertainment Camera››Capture a photo Select → Smile shot ››Capture a photo in Smile shot mode››Capture a panoramic photo ››Record a videoSelect → Panorama Select a direction Video player Change a ratio of the video screen Adjust the volume››Play a video Select to stop recording Video is saved automatically››Add music files to your device Music››Play music HoldFM radio Activate Shuffle mode››Create a playlist Select Playlists → → Create››Record a song from the FM radio ››Listen to the FM radio››Save radio stations automatically GamesContacts Personal information››Create a contact ››Find a contact››Set a favourite number Use additional features by selecting››Create your namecard ››Create a group of contactsCalendar → Print via Bluetooth››Create an event ››View events››Create a task TaskMenu mode, select Task Tasks Select a task to view its detailsVoice recorder Memo››Create a memo ››View memos››Play a voice memo Internet Web››Browse web pages ››Bookmark your favourite web pagesSamsung Apps Select an updated feed››Use the RSS reader SaveYouTube Community websitesBluetooth ››Turn on the Bluetooth wireless featureConnectivity ››Find and pair with other Bluetooth-enabled devices → Settings → My phone’s visibility → Always on → SetTo allow other devices to locate your device, select ››Receive data using the Bluetooth wireless feature Wi-Fi››Activate the Wlan feature ››Find and connect to a WlanMenu mode, select Settings → Connectivity → Wi-Fi Setup WPSPC connections ››Connect with Samsung KiesEnsure that Windows Media Player is installed on your PC ››Synchronise with Windows Media Player››Connect as a mass storage device Select → Auto power-up setting to turn on ››Stop an alarmTools Clock››Use the count-down timer Calculator››Use the stopwatch My accounts Dictionary››Create a web account ››Delete or edit my accounts››Change the auto sync schedule My files››Supported file formats Wma››Set an image as your wallpaper View a file››Set a sound clip as your ringtone Select → Set as → Wallpaper → SetAccess the Settings menu SettingsFlight mode Menu mode, select SettingsConnectivity Sound profilesDisplay and light Date and time GeneralMenu and widgets Change the settings for using menus and widgetsApplications SecurityMemory Change PIN Change the PIN used to access SIM or Usim dataReset About phoneSIM applications Your device displays network or service error messages TroubleshootingCalls are being dropped Outgoing calls are not connectedIncoming calls are not connected Battery does not charge properly or the device turns off Device beeps and the battery icon flashesIf using a headset, ensure that it is properly connected Others cannot hear you speaking on a callYour device is hot to the touch Error messages appear when launching the cameraYour device freezes or has fatal errors Another Bluetooth device is not locatedHandle and dispose of batteries and chargers with care Safety precautionsProtect the device, batteries, and chargers from damage Turn off your device where prohibitedDo not use your device near other electronic devices Do not use your device near a pacemakerTurn off the device in potentially explosive environments Turn off your device when in an aircraftKeep your device dry Proper care and use of your mobile deviceDo not use or store your device in dusty, dirty areas Do not store your device on slopesEnsure maximum battery and charger life Do not store your device near magnetic fieldsDo not drop your device or cause impacts to your device Do not bite or suck on the device or the battery When speaking on the deviceProtect your hearing Install mobile devices and equipment with caution When cleaning your deviceAllow only qualified personnel to service your device Do not disassemble, modify, or repair your deviceSpecific Absorption Rate SAR certification information Ensure access to emergency servicesHandle SIM cards or memory cards with care Be sure to back up important dataCorrect disposal of batteries in this product Correct disposal of this productDisclaimer Brightness, display 27 calculator 67 calendar IndexFM radio Wlan Declaration of Conformity R&TTE GSM Wi-Fi Mobile Phone GT-C6712English EU /2011. 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