Samsung Troubleshooting Tips for Your GT-C3212 Mobile Phone
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troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.

When you turn on your phone or while you are using the phone, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the phone lock feature is

Password

enabled, you must enter the password

 

you set for the phone.

 

When using the phone for the first time

 

or when the PIN requirement is

PIN

enabled, you must enter the PIN

supplied with the SIM card. You can

 

 

disable this feature by using the PIN

 

lock menu.

 

 

Code

Try this to solve the problem:

 

Your SIM card is blocked, usually as a

PUK

result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM card. For details, contact

 

 

your service provider.

 

 

The phone prompts you to insert the SIM card.

Ensure that the SIM card is installed correctly.

a

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Contents English SEA /2009. Rev GT-C3212 Using this manual Instructional iconsCopyright information Contents Troubleshooting Protect your hearing Safety warningsKeep your phone away from small children and pets Avoid interference with pacemakers Install mobile phones and equipment with cautionHandle and dispose of batteries and chargers with care Do not use the phone if the screen is cracked or broken Turn off the phone in potentially explosive environmentsReduce the risk of repetitive motion injuries Use only Samsung-approved accessories Safety precautionsFollow all safety warnings and regulations Drive safely at all timesProtect batteries and chargers from damage Handle your phone carefully and sensiblyImportant usage information Ensure access to emergency services Specific Absorption Rate SAR certification informationCorrect disposal of this product Correct disposal of batteries in this product DisclaimerSafety and usage information Introducing your mobile phone UnpackPhone layout Keys DialDisplay IconsIcon Definition Install the SIM card and battery Assembling and preparing your mobile phoneInsert the SIM card Charge the battery Insert a memory card optional Assembling and preparing your mobile phone Switch to the offline profile Turn your phone on and offCustomise your phone Access menusAdjust the volume of the key tones Switch to or from the silent profile Change your ringtoneSet menu shortcuts Select a wallpaper Idle modeSelect a theme for the display Lock your phoneManage your SIM cards Select a default SIM cardSwitch the SIM cards automatically Change the names and icons of the SIM cardsUse basic call functions Send an email Send and view messagesSend a text or multimedia message Enter textView text or multimedia messages View an emailAdd a new contact Add and find contactsUse basic camera functions Find a contactCapture videos Listen to musicView photos View videosListen to music files Bookmark your favourite web pages Browse the webBrowse web pages Call a recently dialled number Use advanced call functionsView and dial missed calls Answer a second call Hold a call or retrieve a held callDial a second call Make a multiparty call conference callCall a contact from the phonebook Use advanced phonebook functionsCall an international number Create your namecardCreate a text template Use advanced messaging functionsCreate a group of contacts Insert texttemplates in new messages Use the Bluetooth messengerCreate a multimedia template Create a message from a multimedia templateCapture divided photos Use advanced camera functionsCapture a series of photos Capture photos with decorative frames Use camera optionsCustomise camera settings Shutter soundCopy music files to a memory card Use advanced music functionsCopy music files via Samsung PC Studio Synchronise your phone with Windows Media Player Create a playlistCustomise your music player settings Record songs from the FM radioStore radio stations automatically Use the Bluetooth wireless feature Turn on the Bluetooth wireless featureReceive data using the Bluetooth wireless feature Find and pair with other Bluetooth- enabled devicesSend data using the Bluetooth wireless feature Activate and send an SOS messageRecord a voice Make fake callsMake a fake call Play a voice memo Record and play voice memosRecord a voice memo Apply effects to images Adjust an imageEdit images Crop an image Insert a visual featureTransform an image Play games Use Java-powered games and applicationsView world clock Launch applicationsAdd a world clock to your display Set and use alarmsSet a new alarm Use the calculator Stop an alarmDeactivate an alarm Convert currencies or measurementsCreate a new task Set a countdown timerUse the stopwatch Create a text memoCreate an event Manage your calendarChange the calendar view View eventsTroubleshooting Your phone displays No networks found or Network error Phone beeps and the battery icon flashes
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