Samsung GT-I8262 user manual Your device freezes or has fatal errors

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Troubleshooting

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for 6-8 seconds. The device reboots automatically.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Outgoing calls are not connected

•Ensure that you have pressed the Dial key.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

Incoming calls are not connected

•Ensure that your device is turned on.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents GT-I8262 About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Play Store Samsung Apps Game Hub Play Music Gallery Video Player YouTube FM RadioMaps Local Navigation Getting started Device layoutButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Pull out the SIM or Usim cardCharging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory cardRemoving the memory card Turning the device on and off Formatting the memory cardHolding the device Adjusting the volumeSwitching to silent mode Locking and unlocking the deviceSwitching between networks Switching between networksActivating SIM or Usim cards Basics Indicator iconsIcon Meaning Tapping Using the touch screenFinger gestures Use only fingers to use the touch screenDragging Double-tappingFlicking PinchingRotating the screen Control motionsSimple motions allow easy control of the device Picking up Turning overNotifications ShakingAdding an application icon Home screenRearranging items Adding an itemSetting wallpaper Rearranging panelsUsing applications Applications screenOrganising with folders Installing applicationsUninstalling applications Sharing applicationsEntering text Using the Samsung keyboardHelp Changing the keyboard typeChanging language keyboards Entering text by voiceEntering uppercase HandwritingJoining Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Adding Wi-Fi networksAdding accounts Setting up accountsForgetting Wi-Fi networks Removing accountsConnecting with Windows Media Player Connecting with Samsung KiesTransferring files Setting a face and voice unlock Connecting as a media deviceSetting a face unlock Securing the deviceSetting a PIN Setting a patternSetting a password Upgrading with Samsung Kies Upgrading the deviceUnlocking the device Upgrading over the airPhone CommunicationMaking calls Making an international call Finding contactsDuring a call Receiving calls Ending a call Making a video call Video callsDuring a video call Swapping images ContactsManaging contacts Creating a contactSearching for contacts Importing and exporting contactsImporting contacts Favourite contactsSyncing with Samsung Contacts Exporting contactsAdding contacts to a group Contact groupsBusiness card Managing groupsSending messages MessagingSending scheduled messages Viewing incoming messages Setting up email accountsListening to a voice message Reading messages Google Mail Adding friends TalkPublic profile Chatting with friendsMessenger Switching between chatsGoogle+ Deleting chat historyChatON Web & network InternetSaved pages ChromeHistory LinksBluetooth Syncing with other devicesPairing with other Bluetooth devices Sending and receiving dataMusic Player Setting a song as ringtoneMedia Playing musicPlaying music by mood CameraCreating playlists Camera etiquetteTaking photos Scene modeTap →Scene mode Taking a photoTap →Shooting mode →Panorama Shooting modeTap →Shooting mode Panoramic photosTaking videos Recording modeTaking a video Configuring settings for Camera Zooming in and outMedia Viewing images GalleryShortcuts Zooming in and outDeleting images Playing videosEditing images Sharing imagesVideo Player Setting as wallpaperSelect a video to play Sharing videos YouTubeDeleting videos Watching videosUploading videos FM RadioListening to the FM radio Scanning radio stations Adding stations to the favourites listApplication & media stores Play StoreGame Hub Samsung AppsTap Samsung Apps on the Applications screen Play Music Composing memos UtilitiesMemo Browsing memosCreating events or tasks PlannerViewing a memo Utilities Searching for events Syncing with Google CalendarChanging calendar type Deleting eventsSetting alarms AlarmClock Stopwatch TimerWorld clock Desk clockVoice Recorder CalculatorRecording voice memos Playing voice memos VoiceManaging voice memos Google Searching the deviceSearch scope Voice SearchMy Files Google NowAdding shortcuts to folders DownloadsViewing files Select a file to open it with an appropriate applicationMaps Travel & localSearching for locations Local Getting directions for a destinationNavigation Wi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyWi-Fi Direct Setting Network notificationData usage Mobile networks More settingsFlight mode Tethering and portable hotspotKies via Wi-Fi Home screen modeBlocking mode SIM card managerDisplay Change the settings for the displaySound RingtoneView the amount of battery power consumed by your device Power saving modeBattery StorageLock screen Location servicesApplication manager View and manage the applications on your deviceEncrypt external SD card SecurityAccount registration Add or view your Samsung account Language and input DefaultSet up SIM card lock LanguageSamsung keyboard Google voice typingAdvanced Voice search Voice recogniserSelect a voice recognition engine Text-to-speech output Pointer speedMotion Backup and resetAdd account Add email or SNS accountsDate and time AccessibilityAnswering/ending calls Developer options Text-to-speech outputAccess device information and update device software About deviceTroubleshooting Your device displays network or service error messagesYour device freezes or has fatal errors Device beeps and the battery icon is empty Error messages appear when launching the camera Ensure that your device supports the file typeAnother Bluetooth device is not located English EU /2013. 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