Samsung GT-B5722 user manual Troubleshooting

Page 66

troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.

When you turn on your phone or while you are using the phone, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

Password

When the phone lock feature is enabled,

you must enter the password you set for

 

the phone.

 

When using the phone for the first time or

PIN

when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM

 

cards. You can disable this feature by

 

using the PIN lock menu.

 

 

Code

Try this to solve the problem:

 

Your SIM cards are blocked, usually as a

PUK

result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM cards. For details, contact

 

 

your service provider.

 

 

a

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Contents GT-B5722 Using this manual Instructional iconsCopyright information IiiContents Using basic functions Use Java-powered gamesTroubleshooting Safety warnings Keep your phone away from small children and petsProtect your hearing Install mobile phones and equipment with caution Handle and dispose of batteries and chargers with careAvoid interference with pacemakers Turn off the phone in potentially explosive environments Reduce the risk of repetitive motion injuriesDo not use the phone if the screen is cracked or broken Use only Samsung-approved accessories Safety precautionsFollow all safety warnings and regulations Drive safely at all timesNever use a damaged charger or battery Protect batteries and chargers from damageHandle your phone carefully and sensibly Important usage information Allow only qualified personnel to service your phoneEnsure maximum battery and charger life Avoid interference with other electronic devicesEnsure access to emergency services Handle SIM cards and memory cards with careSpecific Absorption Rate SAR certification information Correct disposal of this product Correct disposal of batteries in this product Disclaimer Safety and usage information Supplied accessories perform best for your phone UnpackRear of your phone includes the following keys and features Phone layoutKeypad KeyFunctionIcons Learn about the icons that appear on your displayInstall the SIM card and battery Assembling and preparing your mobile phoneInsert the SIM card Charge the battery Insert a memory card optional Attach a hand strap optional Switch to the offline profile Turn your phone on and offHospitals Use the touch screen Touch an icon to open a menu or launch an applicationAccess menus Use widgetsCustomise your phone Switch to or from the silent profile Select a wallpaper Idle modeSet a phone profile Switch the SIM cards automatically Select a skin colour Menu modeSelect a default SIM card and network Manage your SIM cardsChange the names and icons of the SIM cards Adjust the volumeUse basic call functions Make a callUse the headset Use the speakerphone featureSend and view messages Send a text or multimedia messageSend an email Enter textView text or multimedia messages Learn the basics of using the phonebook featureAdd and find contacts View an emailFind a contact Use basic camera functionsAdd a new contact Capture photosView videos View photosCapture videos → Images → My photos → a photo fileListen to music files Listen to musicListen to the FM radio To turn off the FM radio, selectBrowse the web Learn to access and bookmark your favourite web pagesNavigate web pages using the following icons Browse web pagesBookmark your favourite web pages Use the Google servicesLearn how to use various Google services Connect to Google SearchCall a recently dialled number Use advanced call functionsView and dial missed calls Learn about your phone’s additional calling capabilitiesAnswer a second call Hold a call or retrieve a held callDial a second call Make a multiparty call conference callCall an international number Call a contact from the phonebookReject a call Set speed dial numbers Use advanced phonebook functionsCreate your namecard Create a group of contactsCreate a multimedia template Use advanced messaging functionsCreate a text template Select Create Enter a group name and select DoneUse the Bluetooth messenger Insert text templates in new messagesCreate a message from a multimedia template Capture a series of photos Capture photos by using options preset for various scenesUse advanced camera functions Capture divided photosCapture photos with decorative frames Use camera optionsExposure Default nameQuality MeteringCopy music files to a memory card Use advanced music functionsCopy music files via Samsung Kies Create a playlistCustomise your music player settings Record songs from the FM radioStore radio stations automatically Set up your favourite radio station list Find and pair with other Bluetooth- enabled devices Use the Bluetooth wireless featureTurn on the Bluetooth wireless feature Menu mode, select Bluetooth Select Activation → On → SaveSend data using the Bluetooth wireless feature Receive data using the Bluetooth wireless featureActivate and send an SOS message Make fake calls Activate the fake call featureIdle mode, press and hold the Volume key down Make a fake callRecord a voice Change the time delay before fake callsRecord and play voice memos Record a voice memoTransform an image Edit imagesApply effects to images Learn to edit images and apply fun effectsAdjust an image Insert a visual featureCrop an image Use Java-powered games and applications Print imagesLaunch applications Synchronise dataPlay games Create a synchronisation profileCreate and view world clocks Set and use alarmsSet a new alarm Create a world clockDeactivate an alarm Set a countdown timerStop an alarm Use the calculatorUse the stopwatch Create new tasksCreate new memos Create an event Manage your calendarChange the calendar view View eventsTroubleshooting Ensure that the SIM card is installed correctly Your phone displays No networks found or Network errorPhone beeps and the battery icon flashes See web browser Installing Low battery indicatorDeactivating, 57 stopping See tools, calculatorFinding See tools, countdown timerAccessing applications, 55 launching games See tools, convertorSee FM radio Call volume Key tone volumeAdvanced capturing, 42 capturing, 31 viewing See tools, stopwatchSetting dual display Declaration of Conformity R&TTE English EU /2009. Rev
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