Samsung GH68-23488A manual Troubleshooting

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troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.

While using your phone, the following messages may appear:

Message

Try this to solve the problem:

Please

Ensure that the SIM card is installed

insert SIM

correctly.

card

 

 

When the phone lock feature is

Phone lock

enabled, you must enter the password

 

you set for the phone.

 

 

Message Try this to solve the problem:

When using the phone for the first time or when the PIN requirement is

Enter PIN enabled, you must enter the PIN supplied with the SIM card. You can

disable this feature by using the PIN lock menu.

When you access a menu requiring

Enter PIN2 the PIN2, you must enter the PIN2 supplied by the SIM card. For details,

contact your service provider.

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Contents English XSG /2010. Rev S5200 Instructional icons Using this manualCopyright information Contents Troubleshooting Protect your hearing Safety warningsKeep your phone away from small children and pets Avoid interference with pacemakers Install mobile phones and equipment with cautionHandle and dispose of batteries and chargers with care Safety precautions Handle your phone carefully and sensibly Turn off the phone near medical equipmentProtect batteries and chargers from damage Avoid interference with other electronic devices Ensure maximum battery and charger life Allow only qualified personnel to service your phoneImportant usage information Use your phone in the normal positionSpecific Absorption Rate SAR certification information Ensure access to emergency servicesCorrect disposal of this product Disclaimer Correct disposal of batteries in this productSafety and usage information Unpack Introducing your mobile phoneMouthpiece Phone layoutWay KeysIcons DisplayIcon Definition Assembling and preparing your mobile phone Install the SIM card and batteryInsert the SIM card Charge the battery Insert a memory card optional Turn your phone on and off Switch to the offline profileAdjust the volume of the key tones Access menusSwitch to or from the silent profile Customise your phoneSelect a theme for the display Select a wallpaper Idle modeCreate a phone profile Lock your phone Set menu shortcutsUse the simplified menus Use basic call functions Record a conversation Send and view messagesSend a text or multimedia message Send an emailView text or multimedia messages Enter textView an email Add and find contactsAdd a new contact Find a contactCapture photos Use basic camera functionsView photos Capture videosListen to the FM radio Listen to musicView videos Navigation Listen to music filesBookmark your favourite web pages Browse the webBrowse web pages Call a recently dialled number Use advanced call functionsView and dial missed calls Dial a second call Hold a call or retrieve a held callAnswer a second call Make a multiparty call conference callCall an international number Use advanced phonebook functionsCall a contact from the phonebook Create a namecardCreate a group of contacts Set speed dial numbersCreate a text template Use advanced messaging functionsCreate a multimedia template Insert text templates in new messagesCreate a message from a multimedia template Use the Bluetooth messengerCopy music files to a memory card Use advanced music functionsCopy music files via Samsung PC Studio Create a playlist Synchronise your phone with Windows Media PlayerRecord songs from the FM radio Customise your music player settingsFind information of music Store radio stations automaticallyTurn on the Bluetooth wireless feature Use the Bluetooth wireless featureReceive data using the Bluetooth wireless feature Find and pair with other Bluetooth- enabled devicesSend data using the Bluetooth wireless feature Activate and send an SOS message Activate the mobile tracker Make a fake call Make fake callsRecord a voice Play a voice memo Record and play voice memosRecord a voice memo Listen to voice messages Use the voice answering featureTurn on the voice answering feature Apply effects to images Adjust an imageEdit images Crop an image Transform an imagePrint images Insert a visual featureEdit videos Download games or applications Use Java-powered games and applicationsPlay games Launch applicationsAdd a world clock to your display View world clocksView a world clock Set a new alarm Set and use alarmsStop an alarm Deactivate an alarmUse the calculator Set a countdown timerConvert currencies or measurements Use the stopwatchCreate text memos Create new tasksManage your calendar Change the calendar viewView events Troubleshooting Your phone displays Network unavailable or Network error Phone beeps and the battery icon flashes