Samsung GH68-21991A manual Troubleshooting

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troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.

While using your phone, the following messages may appear:

Message	Try this to solve the problem:
Insert SIM	Ensure that the SIM card is installed
card	correctly.
	When the phone lock feature is
Phone lock	enabled, you must enter the password
	you set for the phone.

Message Try this to solve the problem:

When using the phone for the first time or when the PIN requirement is

PIN lock enabled, you must enter the PIN supplied with the SIM card. You can

disable this feature by using the PIN lock menu.

Your SIM card is blocked, usually as a PUK lock result of entering your PIN incorrectly

several times. You must enter the PUK supplied by your service provider.

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Contents English SEA /2009. Rev S7350 Instructional icons Using this manualCopyright information About Divx VIDEO-ON-DEMAND Contents Troubleshooting Safety warnings Keep your phone away from small children and petsProtect your hearing Install mobile phones and equipment with caution Handle and dispose of batteries and chargers with careAvoid interference with pacemakers Safety precautions Turn off the phone near medical equipment Protect batteries and chargers from damageHandle your phone carefully and sensibly Avoid interference with other electronic devices Ensure maximum battery and charger life Allow only qualified personnel to service your phoneImportant usage information Use your phone in the normal positionSpecific Absorption Rate SAR certification information Ensure access to emergency servicesCorrect disposal of this product Correct disposal of batteries in this product Unpack Introducing your mobile phoneKeys Special Mouthpiece Phone layoutWay KeysIcons DisplayIcon Definition Assembling and preparing your mobile phone Install the SIM card and batteryInsert the SIM or Usim card Charge the battery Insert a memory card optional Turn your phone on and off Switch to the offline profileAdjust the volume of the key tones Access menusSwitch to or from the silent profile Customize your phoneSelect a theme for the display Select a wallpaper Idle modeSet menu shortcuts Use the simplified menusLock your phone Use the speakerphone feature Adjust the volumeUse basic call functions Make a callUse the headset Send and view messagesSend a text or multimedia message Send an emailEnter text in one of the following modes Enter textView text or multimedia messages Add and find contactsView an email Add a new contactFind a contact Use basic camera functionsCapture photos View photosCapture videos Listen to musicView videos Listen to the FM radioNavigation Listen to music filesBrowse the web Use the Google servicesBrowse web pages Bookmark your favourite web pagesConnect to Maps Connect to MailUse advanced call functions View and dial missed callsCall a recently dialled number Dial a second call Hold a call or retrieve a held callAnswer a second call Make a multiparty call conference callCall an international number Use advanced phonebook functionsCall a contact from the phonebook Create a namecardCreate a group of contacts Create a text template Use advanced messaging functionsCreate a multimedia template Insert text templates in new messagesCreate a message from a multimedia template Use advanced music functionsCopy music files via Samsung PC Studio Copy music files to a memory cardCreate a playlist Synchronise your phone with Windows Media PlayerCustomize your music player settings Record songs from the FM radioStore radio stations automatically Find information of music Turn on the Bluetooth wireless feature Use the Bluetooth wireless featureSend data using the Bluetooth wireless feature Find and pair with other Bluetooth- enabled devicesReceive data using the Bluetooth wireless feature Use Remote SIM modeActivate the mobile tracker Press Options → Settings Scroll down to Remote SIM modeMake fake calls Edit images Record and play voice memosRecord a voice memo Play a voice memoApply a blur effect to a specific area of an image Transform an image Adjust an imageCrop an image Insert a visual featureMake a new video with captured images and videos Edit videosSplit videos Trim any segment of videosApply effects Press Options → Insert text Insert textMove or copy components in a video Activate the ShoZu account Upload photos and videos to the webCreate a new destination Upload a fileSynchronize data Use Java-powered games and applicationsPlay games Launch applicationsUse RSS reader Customise RSS reader settingsStart synchronization Create feedsSearch for an item View your current positionCreate and view world clocks Create a world clockSet and use alarms Set a new alarmAdd a world clock to your display Deactivate an alarm Stop an alarmUse the calculator Convert currencies or measurementsUse the stopwatch Set a countdown timerCreate a new task Create a text memoManage your calendar Change the calendar viewCreate an event Troubleshooting Your phone displays Service unavailable or Not done Phone beeps and the battery icon flashes