A Message To Our Customers
Thank you for purchasing a quality product manufactured by NorthPole Limited. As the world leader in outdoor recreational products, we pride ourselves in delivering high quality and customer friendly products. As with any new product, it is very important to read all the information on safety, assembly/disassembly and care of your new purchase prior to usage.
As a valued customer, your satisfaction is very important to us. We at NorthPole Limited welcome your feedback and look forward to continuing our relationship with the development of new, innovative products to suit your needs.
Please visit your favorite retailer for other quality products from NorthPole Limited.
IMPORTANT: We advise you to assemble this product at least once at home before going on a trip to ensure that you have attained a satisfactory knowledge of the assembly process. Being familiar with your product will make it easier if you have to set up in the dark or under adverse conditions.
IMPORTANT SAFETY AND TIP INFORMATION
TO MAXIMIZE THE ENJOYMENT OF YOUR PRODUCT PLEASE ASSEMBLE AND USE YOUR PRODUCT AS SAFELY AS
POSSIBLE. THE PURPOSE OF THE SAFETY ALERT SYMBOL 
IS TO CALL YOUR ATTENTION TO POSSIBLE
HAZARDS RELATING TO THE USE AND ASSEMBLY OF YOUR PRODUCT. THE PURPOSE OF THE TIP SYMBOL 
IS TO CALL YOUR ATTENTION TO SUGGESTIONS THAT WILL ASSIST YOU IN THE ASSEMBLY/DISASSEMBLY PROCESS AND ENHANCE YOUR CAMPING EXPERIENCE. WHEN YOU SEE THESE SYMBOLS, PLEASE CLOSELY FOLLOW THE INFORMATION PROVIDED.
WARNING
•KEEP ALL FLAME AND HEAT SOURCES AWAY FROM THIS TENT FABRIC. This fabric is not fireproof! It is made with flame resistant fabric, which meets
•Do not erect this product near an open flame.
•Never use any fuel burning, oxygen consuming devices, or any device that produces fumes (including, but not limited to cooking stoves, lanterns, candles, hibachis, or heaters) in or around your product. Inhalation of fumes may result in carbon monoxide poisoning, injury and/or death.
•This product is not waterproof!
•Your product is water repellent, however, during heavy rain some leakage may occur. Keep objects from touching the inside, as objects may cause leakage at the point of contact.
•To prevent seam leakage (floor seams in particular), a seam sealer compound must be applied to the seams. Use recommended water repellent compounds on our product. Read the label on any product before using. Questions?
Call our Customer Service number.
•Your recreational product is made from synthetic fabric that has been treated and is highly resistant to the sun’s Ultraviolet (UV) light. No fabric can withstand prolonged exposure to sunlight. UV damage is not covered by the limited warranty.
•Do not spray or apply insecticide or pesticide on your product. It may damage UV resistant and/or water repellent properties of your product. Any damage caused by applying insecticide or pesticide on your product is not covered by the limited warranty.
•Our recreational products are constructed to rigid specifications. They are not made, however, for extreme weather, climates, or environments. Modification, abuse and extreme weather are some conditions that may adversely affect the structural integrity.
•Additional precautions may be necessary during inclement or “surprise” weather conditions. Here are some tips that
may help during these times:
Use guy lines to help secure your structure during periods of heavy winds.
Storms or steady rains may collect in water pockets on the roof. This will add weight, which can weaken the overall structure causing the uprights to collapse. Maintain a watchful eye and remove any water accumulation that may occur.
•Your product must be stored dry. One of the easiest ways to damage your product is storing it while it is wet. Storing a wet tent as short as 24 hours in warm weather is likely to cause mildew on the fabric. Once mildew sets in, the stains are permanent. Stains cannot be removed without potential harm to the fabric coatings and are not covered by the limited warranty.
•If you must close camp in the rain, open your product and set it up to allow it to dry as soon as possible. Even when your product appears to be dry after use, it is always best to unfold and assure it is completely dry before storing. Hanging it outside or even leaving loosely clumped in your house for a few days, turning it inside and out to assure it has dried everywhere, can help prevent damage.
•This product is not machine washable. To clean product, use mild soap and let it dry thoroughly before storage.