Guarantee
Within one year from the date of purchase, we guarantee free repair/adjustment service
against any defects according to the following guarantee regulations, provided that the watch was properly used as directed in this instruction booklet.
Guarantee coverage
○The watch body (movement･case) and metallic band.
In following cases, repair/adjustment services will be at cost even
Exceptions from guarantee within the guarantee period or under guarantee coverage.
○Battery replacement and change of leather/urethane/cloth band
○Troubles or damage caused by accidents or improper usage
○Scratches or grime caused by use
○Problems and damage caused by acts of god, natural disasters including fire, floods or earthquakes.
○The certificate of guarantee is valid only if all the necessary items are properly filled in. We will not honor an altered or tampered certificate of guarantee for free repair services.
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Free repair services are guaranteed only under the period and conditions specified in the certificate of guarantee. It does not affect specific legal rights of a consumer.
The certificate of guarantee is valid only in Japan.
Procedure to claim free repair services
○For any defects under guarantee, submit the watch together with the attached certificate of guarantee to the retailer from whom the watch was purchased.
○If repair services cannot be provided by the retailer from whom the watch was purchased, contact SEIKO CUSTOMER SERVICE CENTER. In this case, the attached certificate of guarantee is also needed.
Others
○The case, dial, hands, glass and bracelet, or parts thereof may be repaired with substitutes if the originals are not available. If necessary, movements will be replaced.
Refer to the page 55 of this booklet for the retention period of the parts.
○For length adjustment service of a metallic band, ask the retailer from whom the
watch was purchased or SEIKO CUSTOMER SERVICE CENTER. |
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Other retailers may undertake the service on a chargeable basis. | 57 |
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