Razor MX500, MX650 owner manual Troubleshooting Guide, Problem Possible Cause Solution

Troubleshooting Guide

Problem	Possible Cause	solution
Motor bike does not run	Undercharged battery	Charge the battery. A new battery should have been charged for at
		least 12 hours before using the motor bike for the first time and up to
		12 hours after each subsequent use.
		Check all connectors. Make sure the charger connector is tightly
		plugged into the charging port, and that the charger is plugged into
		the wall.
		Make sure power flow to the wall outlet is on.
	Loose wires or connectors	Check all wires and connectors to make sure they are tight.
Motor bike was running	Burned-out fuse	The fuse will burn out and automatically shut off the power if the
but suddenly stopped		motor is overloaded.
		An excessive overload, such as too heavy a rider or too steep a hill,
		could cause the motor to overheat. Replace the fuse(s) with a new one
		of equal amperage. Correct the conditions that caused the fuse to burn
		out and avoid repeatedly burning out fuse.
	Motor or electrical switch damage	Contact your local Razor authorized service center for diagnosis and
		repair.

Short run time (less than	Undercharged battery
15 minutes per charge)

Battery is old and will not accept full charge

Charge the battery. A new battery should have been charged for at least 12 hours before using the motor bike for the first time and up to 12 hours after each subsequent use.

Check all wires and connectors. Make sure the battery connector is tightly plugged into the charger connector, and that the charger is plugged into the wall.

Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 2 years depending on use of product and conditions. Replace only with a Razor replacement battery.

	Brakes are not adjusted properly	Refer to brake adjustment instructions on page 5 of this manual.
Motor bike runs	Riding conditions are too stressful	Use only on solid, flat clean and dry surfaces such as pavement or level
sluggishly		ground.
	Tires are not properly inflated	The tires are inflated when shipped, but they invariably will lose some
		pressure between the point of manufacturing and your purchase. Refer
		to instructions on page 4 of this manual to properly inflate tires.
	Motor bike is overloaded	Make sure you do not overload the motor bike by allowing more than
		one rider at one time, exceeding the maximum weight limit, going up
		too steep a hill or towing objects behind the vehicle.

Sometimes the motor	Loose wires or connectors
doesn’t run, but other
times it does	Motor or electrical switch damage

Check all wires around the motors and all connectors to make sure they are tight.

Contact your local Razor authorized service center for diagnosis and repair.

Motor bike does not stop	Brakes are not adjusted properly	Refer to instructions on page 5 of this manual to properly adjust brakes.
when applying the brake
Motor bike makes	Chain is too dry	Apply a lubricant such as 3 in 1TM or Tri-FlowTMto the chain.
loud noises or grinding
sounds

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