Philips PSC805 Technical Support And Warranty, Internet Address, Technical Support Information

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Philips Sound Solutions

6. Technical Support And Warranty

Before calling the technical support number please make sure you have the following information available:

Model number and date of purchase.

Computer type, processor speed, and memory available.

Computer operating system (IE; Windows® 2000, or XP).

On-screen error information.

Other hardware connected to the Aurilium.

6.1. Internet Address:

Useful information such as the latest drivers and products can be found at:

www.pcsound.philips.com

The web site for Europe is:

http://www.philips.com/sound

Philips general web site is:

http://www.philips.com/ce

6.2. Technical Support Information:

Toll-Free telephone numbers:

Available 6:00 AM – 10:00 PM Central Standard Time

USA: 1-800-835-3506

Elsewhere: See the Warranty Conditions document in your package.

PSC805 Aurilium™ Sound Processor Users Guide

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Contents PSC805 Aurilium External Audio Processor Plus PSA2 Software End User License Agreement What Is Included In the Package Philips AuriliumChannel External USB Sound Processor Table Of Contents Appendix B, USB Hub Considerations Introduction KEY Features MB RAM Minimum System RequirementsGetting Started Philips Aurilium HardwareMute Button Front Panel Features and ControlsPSC805 Aurilium Sound Processor Users Guide Back Panel See next page for brief description of features Rear Panel ConnectorsPSC805 Aurilium Sound Processor Users Guide Step Quick Installation GuideDetailed Installation Guide Hardware InstallationSpeaker Connection USB Connection Typical Locations for USB Ports Software Installation Windows XPWindows System Tray 3D Effects Control Button Using the Hardware ControlsMute Button and Mute LED Top Four LED’sHeadphone Jack Level Indicator Bar Graph LED’sSelector Button And LED’s Multi-Function Rotary ControlBasic Interface Operation Philips Sound Agent 2 PSA2PSC805 Aurilium Sound Processor Users Guide Compact Control Panel 3D Effects QSizzleQRumble NormalizeEffects Tab Main Control PanelNormalization Equalizer Tab Invalid Speaker Configuration Setup TabFader Slider Speaker Test UtilitySpeaker Connection Considerations Preamp SliderAC3/DTS Pass Trough Mixer Tab Channel VolumeMonitor Line Presets TabPSC805 Aurilium Sound Processor Users Guide Save As Info TabLoad SaveVisualization Panel Windows XP Uninstalling PSA2Windows Technical Support And Warranty Internet AddressTechnical Support Information Ideal Listening Scenario Speakers Appendix A, Useful Tips For Speaker setupIdeal Listening Scenario Headphones Balance the Speakers and HeadphonesIntroduction to USB Hub Power LimitationBandwidth Limitation Issues Appendix B, USB Hub ConsiderationsAppendix C, Trouble Shooting System Error MessageNo Sound is coming out Hardware Not Installed SolutionNo Audio When Playing Audio CD in the CD Drive No PSA2 Icon in the System Tray Error message appears on the screen