Troubleshooting

One day your dryer seems not to be working. Before you call your Service Centre (see Service), go through the following troubleshooting suggestions.

Problem:

Possible causes / Solutions:

The dryer won’t start.• The plug is not plugged into the socket, or not making contact.

•There has been a power failure.

•The fuse has blown. Try to plug another appliance into the socket.

•You are using an extension cord. Try to plug the dryer’s power cord directly into the socket.

•The door is not closed securely.

•The programme has not been set properly (see Start and Programmes).

•The START button has not been pressed (see Start and Programmes).

Drying cycle will not begin.

•You have set a delay time (see Start and Programmes).

•You have pressed the start button; there will be a short delay before the dryer starts. Wait for drying to begin,do not press the start button again or the dryer will pause and not begin drying.

It is taking a long time to dry.

The Empty water light is flashing but the dryer has only been running for a short period.

Empty water light is on and the water container is not full.

Programme finishes and clothes damper than expected.

The Display shows a fault code F followed by one or two numbers, the option lights and pause light are flashing.

The display briefly shows “dOn” every 6 seconds.

Time to End display changes during drying.

The dryer makes a thumping noise during the first few minutes of operation.

The lights on the dryer control panel are off although the dryer is switched on.

•The filter has not been cleaned (see Maintenance).

•The water container needs emptying? The empty water light is flashing and “H2O” message is displayed? (see Maintenance).

•The condenser needs cleaning (see Maintenance).

•The temperature setting is not ideal for the type of fabric you are drying (see Start and Programmes, and Laundry).

•The correct drying time has not been selected for this load (see Laundry).

•The air intake grille or rear vents are obstructed (see Installation and see Maintenance).

•The items are too wet (see Laundry).

•The dryer is overloaded (see Laundry).

•The water container was probably not emptied at the start of the programme. Do not wait for the empty water signal always check and empty the container before starting a new drying programme (see Maintenance).

•This is normal the empty water flashes when the container is full. If the light is on but not flashing its just a reminder to empty the container (see Start and Programmes).

For safety the dryer has a maximum programme time of 4 hours. If an automatic programme has not sensed the required final moisture in this time the dryer will complete the programme and stop. Check the above points and run the programme again, if the results are still to damp, contact the service centre (see Service).

•If the display shows F10 or F15, Turn off and remove plug, Clean the Filter and Condenser (see Maintenance). Then replace plug turn on and start another program. If the F10 or F15 is then displayed contact the service centre (see Service).

If any other number is shown; Note down the number and contact the service centre (see Service).

•The dryer is in ‘Demo’ mode. Press and hold both the On/Off and Start/Pause buttons for 3 seconds. The display will show “dOn” for 3 seconds and then the dryer will resume normal operation.

•The time to end is continuously monitored throughout the drying cycle and the time is adjusted to give the best-estimated time. The displayed time may increase during the cycle and this is normal.

•This is normal, particularly if the dryer has not been used for a while. If the noise persists throughout the whole drying cycle then contact the service centre.

•The dryer has gone into standby mode to save power. This occurs if you have left the dryer on or have had a power cut. It occurs after 30 minutes:

-if you leave the dryer without starting a programme;

-after your drying programme has finished.

Press the On/Off button and the lights will come on again.