Troubleshooting

Your washing machine could fail to work. Before contacting the Technical Assistance Centre

(see “Assistance”), make sure that the problem cannot be not solved easily using the following list.		GB

Problem:	Possible causes / Solutions:

The washing machine does not switch on.

The wash cycle does not start.

_The appliance is not plugged into the socket fully, or is not making contact.

_There is no power in the house.

_The washing machine door is not closed properly.

_The ON/OFF button has not been pressed.

_The START/PAUSE button has not been pressed.

_The water tap has not been opened.

The washing machine does not			_ The water inlet hose is not connected to the tap.
take in water (the indicator			_ The hose is bent.
light for the first wash cycle			_ The water tap has not been opened.
stage	flashes rapidly).		_ There is no water supply in the house.
			_ The pressure is too low.
			_ The START/PAUSE button has not been pressed.
The washing		machine	_ The drain hose is not fitted at a height between 65 and 100 cm from the
continuously		takes in and	floor (see “Installation”).
drains	water.		_ The free end of the hose is under water (see “Installation”).
			_ The wall drainage system is not fitted with a breather pipe.
			If the problem persists even after these checks, turn off the water tap,

switch the appliance off and contact the Assistance Service. If the dwelling is on one of the upper floors of a building, there may be problems relating to water drainage, causing the washing machine to fill with water and drain continuously. Special anti-draining valves are available in shops and help to avoid this inconvenience.

The washing machine does not drain or spin.

_The wash cycle does not include draining: some wash cycles require the drain phase to be started manually.

_The REDUCED CREASES function has been activated: To complete the wash cycle, press the START/PAUSE button (“Personalisation”).

_The drain hose is bent (see “Installation”).

_The drainage duct is clogged.

The washing machine vibrates a lot during the spin cycle.

The washing machine leaks.

_The drum was not unlocked correctly during installation (see “Installation”).

_The washing machine is not level (see “Installation”).

_The washing machine is trapped between cabinets and walls (see “Installation”).

_The water inlet hose is not screwed on properly (see “Installation”).

_The detergent dispenser drawer is blocked (for cleaning instructions, see “Care and maintenance”).

_ The drain hose is not fixed properly (see “Installation”).

The START/PAUSE indicator light (orange) and the function indicator lights flash rapidly.

There is too much foam.

_Switch off the machine and unplug it, wait for approximately 1 minute and then switch it back on again.

If the problem persists, contact the Technical Assistance Service.

_The detergent is not suitable for machine washing (it should display the text “for washing machines” or “hand and machine wash”, or the like).

_Too much detergent was used.

BHWM129 specifications

The Hotpoint BHWM129 is a washing machine that combines efficiency with advanced technology to deliver an exceptional laundry experience. Designed for modern households, this model is equipped with a range of features tailored to enhance both cleaning performance and user convenience.

One of the standout characteristics of the Hotpoint BHWM129 is its energy efficiency. With an impressive A+ energy rating, the machine minimizes energy consumption while still providing powerful cleaning capabilities. This not only helps reduce electricity bills but also contributes to environmental sustainability.

The BHWM129 boasts a generous 7kg capacity, making it an ideal choice for small to medium-sized families. This allows users to wash larger loads in a single cycle, saving both time and water. Additionally, the machine offers different washing programs to cater to various fabric types and levels of soiling. Options include Cotton, Synthetics, and Delicates, ensuring that each load is treated effectively.

A highlight of the Hotpoint BHWM129 is its innovative technologies designed to enhance cleaning performance. The Anti-Stain technology is particularly notable, as it helps actively remove tough stains without the need for pre-soaking. This feature is a game-changer for busy households, where time is often of the essence.

The machine also features a digital display that simplifies operation. This intuitive interface allows users to easily select desired programs and monitor the remaining time of the cycle. The Delay Start function is another user-friendly feature, enabling users to set the machine to start later, offering flexibility for busy schedules.

In terms of reliability, Hotpoint is known for creating durable appliances, and the BHWM129 is no exception. Constructed with robust materials, the washing machine is designed to withstand the rigors of daily use. Additionally, Hotpoint’s quality assurance processes guarantee a product that consistently meets high performance standards.

Finally, noise levels during operation are surprisingly low, making the BHWM129 suitable for open-concept living spaces. With its comprehensive array of features, advanced technologies, and focus on efficiency, the Hotpoint BHWM129 is an excellent choice for anyone seeking a dependable and high-performing washing machine that meets the demands of everyday life.

Troubleshooting

Problem:

Possible causes / Solutions:

BHWM129 specifications