Frequently asked questions
The display shows a fault message
Issue | Possible cause |
| Solution 1) |
Drain fault | – The drain is | – | Clean the drain filter and |
Check drain | blocked. |
| the drain pump. |
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| – The drain hose is too | – | The maximum drain |
| high. |
| pump height is 3 ft (1m). |
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Water inlet fault | – The water intake is | Possible fault: | |
Open water faucet | blocked. | – check if the water supply | |
| |||
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| is open all the way. |
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| – | the inlet hose is kinked. |
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Waterproof system | The waterproof system | Call Technical Service. | |
activated | has activated. |
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Technical fault | There is a fault. | Restart the program. | |
Call Technical Service |
| If the fault message | |
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| ||
|
| appears again contact | |
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| Technical Service. | |
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| |
In the display flashes | The machine has | Use less detergent in the | |
oversudsed. | next wash program, and | ||
alternating with |
| follow the recommended | |
Check detergent |
| amount on the detergent | |
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| packaging. | |
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1)To turn off the fault message:
To turn the fault message off: Open the drum door or press the "Cancel" button until the fault message goes out.
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