GE GCRH410 owner manual Avoid Service Checklist, Noise, Operating, Water

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Avoid Service Checklist

Before calling for service, review this list. It may save both time and expense. The list includes common concerns that are not the result of defective workmanship or materials in this washer.

OCCURRENCE

POSSIBLE CAUSE / SOLUTION

 

NOISE

 

 

 

 

 

 

 

High pitch "jet engine" noise.

A certain amount of motor whine is normal during the spin cycle.

 

 

 

 

 

 

 

 

 

Rattling and clanking noise.

Foreign objects such as coins or safety pins may be in drum or pump. Stop washer and check

 

 

 

drum. If noise continues after washer is restarted, objects may be in pump. Call your

 

 

 

authorized servicer.

 

 

Belt buckles and metal fasteners are hitting wash drum. To prevent unnecessary noise and

 

 

 

damage to drum, fasten fasteners and turn items inside out.

 

 

 

 

 

 

 

 

Squealing sound or hot rubber odor.

Washer is overloaded. Do not overload washer. Stop washer and reduce load.

 

 

 

 

 

 

 

 

 

Thumping sound.

Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues,

 

 

washer is probably out of balance. Stop washer and redistribute wash load.

 

 

 

 

 

 

 

 

 

Vibrating noise.

Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust leveling

 

 

 

legs and tighten lock nuts. See INSTALLATION INSTRUCTIONS for details.

 

 

Shipping bolts and foam block have not been removed during installation. See INSTALLATION

 

 

 

INSTRUCTIONS for removing shipping bolts and foam block.

 

 

Wash load unevenly distributed in drum. Stop washer and rearrange wash load.

 

OPERATING

 

 

 

 

 

 

 

Washer does not start.

Electrical power cord may not be plugged in or connection may be loose. Make sure plug fits tightly

 

 

in wall outlet.

 

 

House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker

 

 

 

or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by

 

 

 

a qualified electrician. If problem is a power outage, call local electric company.

 

 

Water supply faucets are not turned on. Turn on water supply faucets.

 

 

Motor is overheated. Washer motor will stop if it becomes overheated. It will automatically restart

 

 

 

after a cool down period of up to 30 minutes (if washer has not been manually turned off).

 

 

Dispenser drawer is open. Close drawer.

 

 

Washer door is not completely closed. Close door completely.

 

 

 

 

 

 

 

Washer won't spin.

Load is too small. Add 1 or 2 similar items to help balance the load.

 

 

Dispenser drawer is open. Close drawer.

 

 

Residue left in drum.

Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush

 

 

excess dirt and sand from items before washing

WATER

Water collects in folds of the bellows at the end of the cycle.

This is a result of the washing action and is part of the normal operation of the washer.

Water collects in bleach and fabric softener compartments.

This is a result of the siphoning action and is part of the normal operation of the washer. Water may be removed by removing the dispenser drawer (see Page 7, Figures 1 and 2) and draining water into the empty drum or sink.

Wash load too wet after spin.

Washer is overloaded. Do not overload washer. See Washing Procedures.

 

Load is too small. Add 1 or 2 similar items to help balance the load.

 

Load is out of balance. Rearrange load to allow proper spinning.

 

Drain hose is kinked. Straighten drain hose.

Water does not enter washer or it enters

Water supply is not adequate in area. Check another faucet in the house. Wait until water supply

slowly.

 

and pressure increase.

 

Water supply faucets are not completely open. Fully open hot and cold faucets.

 

Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa).

 

 

Avoid running water elsewhere while washer is filling.

 

Water inlet hoses are kinked. Straighten hoses.

Warm or hot water is not hot enough.

Hot water heater is set too low or is a distance from washer. Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust water heater as necessary.

Hot water is being used elsewhere in the house. Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time.

Water in washer does not drain or drains

Drain hose is kinked or clogged. Clean and straighten the drain hose.

slowly.

Maximum standpipe height is 8' (2.4 m).

 

House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.

 

Water leaks.

Fill hose connection is loose at faucet or washer. Check and tighten hose connections. Install rubber

 

 

sealing washers provided.

 

 

 

 

 

Oversudsing.

Wrong detergent. Run rinse cycle. Use a low-sudsing, high efficiency detergent.

Too much detergent. Run rinse cycle. Use less detergent in future loads

 

 

 

 

 

Incorrect wash and rinse temperatures.

Hot and cold water hoses are connected to wrong supply faucets. Connect hot water hose to hot

 

water faucet and cold water hose to cold water faucet.

 

 

 

 

 

 

 

Water is entering washer but tub does not

Drain hose standpipe is incorrect height. Standpipe must be a minimum of 23.6" (60 cm) high to

 

prevent siphoning. See INSTALLATION INSTRUCTIONS.

fill.

 

 

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Contents Washers Important Safety Instructions Read all instructions before using this washerPrevent Fire Protect ChildrenImportant Safety Instructions Washing ProceduresCorrect Opening and Closing the Dispenser DrawerDetergent Stain Removal Stain RemovalStain TreatmentHoles, tears, or SnagsLint PillingCare and Cleaning Cleaning the Dispenser Drawer AreaOutside InsideAvoid Service Checklist NoiseOperating WaterConsumer Warranty Consumer Support GE Appliances Website Pour Votre Sécurité Consignes de sécuritéImportantes Instructions de lavage Préparer les articles pour le lavagePrétraiter les taches et la saleté tenace Placer la brassée dans la laveuseOuverture ET Fermeture DU TIROIR- Distributeur Javellisant LiquideDétergent Assouplisseur DE TissuDétachage Chaque charge. Démarrer la laveuseRetirer les articles une fois le cycle terminé Précautions d’ général lesDétachage Pour enlever efficacement les tachesProblème Causes Possibles Solutions Mesurespréventives Problèmes de lessive courantsEntretien et nettoyage ExtérieurGuide de dépannage BruitFonctionnement EAUGarantie DU Client Service à la clientèle Site Web appareils électroménagers GE