Safety Instructions
Operating Instructions
Troubleshooting Tips
Customer Service
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
| Problem |
| Possible Causes | What To Do |
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| Washer won’t operate |
| Washer is unplugged | • Make sure cord is plugged securely into a working outlet. |
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| Water supply is turned off | • Turn both hot and cold faucets fully on. |
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| Controls are not set | • Check controls and make sure Cycle knob is pulled out |
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| properly | to ON position. |
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| Lid is open | • Close lid and pull Cycle knob out to ON position. |
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| Circuit breaker/fuse is | • Check house circuit breakers/fuses. Replace fuses or |
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| tripped/blown | reset breaker. Washer should have separate outlet. |
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| Water temperature |
| Control is not set properly | • Check water temperature control and adjust. |
| is incorrect |
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| Water supply is turned off | • Turn both hot and cold faucets fully on and make sure |
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| or improperly connected | hoses are connected to correct faucets. |
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| Water valve screens are | • Turn off the water source and remove the water |
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| stopped up | connection hoses from the upper back of the washer. |
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| Use a brush or toothpick to clean the screens in the |
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| machine. Reconnect the hoses and turn the water |
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| back on. |
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| House water heater is | • Make sure house water heater is delivering water |
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| not set properly | at |
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| Water won’t drain |
| Drain hose is kinked or | • Straighten drain hose and make sure washer is not |
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| improperly connected | sitting on it. |
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| • Top of drain outlet should be less than 8 ft. above floor. |
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| Water leaks |
| Fill hoses or drain hose is | • Make sure hose connections are tight at faucets and |
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| improperly connected | make sure end of drain hose is correctly inserted in |
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| and secured to drain facility. |
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| Household drain may | • Check household plumbing. You may need |
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| be clogged | to call a plumber. |
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| Constant water pressure | • Tighten hoses at the faucets and turn the water off |
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| to the fill hoses at the | after each use. |
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| water source | • Check condition of the fill hoses; they may need |
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| replacement after 5 years. |
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| Washer is noisy |
| Washer is uneven | • Make sure washer is level and firm to the floor. |
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| Washer load is | • Push the Cycle knob in to stop the washer, open the |
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| unbalanced | lid and redistribute the load evenly. Close the lid |
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| and restart. |
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| Washer pauses in cycle |
| The washer normally pauses |
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| between washing steps |
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| Clothes too wet |
| Incorrect cycle selected | • Make sure the cycle selected matches the load |
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| you are washing. |
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