GE GTWN4250DWS Reason, Pilling, Snags, holes, tears, rips, Left in pockets, Automatic Temperature

Before you call for service…

Troubleshooting Tips

PERFORMANCE (cont.) Possible Causes Reason

Pilling	Result of normal wear on
	poly-cotton blends and
	fuzzy fabrics

•While this is not caused by the washer, you can slow the pilling process by washing garments inside out.

Snags, holes, tears, rips	Pins, snaps, hooks, sharp
or excessive wear	buttons, belt buckles,
	zippers and sharp objects
	left in pockets

•Fasten snaps, hooks, buttons and zippers.

•Remove loose items like pins, objects in pockets and sharp buttons.

•Turn knits (which snag easily) inside out.

Undiluted chlorine bleach • Check bleach package instructions for proper amount.

•Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.

Chemicals like hair bleach or dye, permanent wave solution

•Rinse items that may have chemicals on them before washing.

Wrinkling	Improper sorting	• Avoid mixing heavy items (like work clothes) with light items
		(like blouses).
		• Try a fabric softener.
	Overloading or incorrect	• Loosely load clothes in the washer basket. Adjust load size based
	water level	on item size and material.
	Incorrect wash and	• Match Cycle selection to the type of fabric you are washing
	dry cycles	(especially for easy care loads).
	Repeated washing in	• Wash in warm or cold water.
	water that is too hot

SOUNDS	Possible Causes	What To Do
“Metallic clicking”	Shifter mechanism is	• The drive system will engage at the start of agitate and
	engaging or disengaging	disengage when agitate is complete. This occurs multiple
		times during the wash.
Back and forth “swoosh”	Electric motor reversing	• This machine has a drive system that doesn’t use gears.
or light “clicking” sound	direction	This sound is the motor rotating back and forth to clean
during agitate		your laundry.
Quick short agitation	Clothing redistribution	• At the end of agitate, the motor makes short agitation strokes
sounds at end of agitate		to redistribute the load.
“Click” when water	Relay switch	• The relay makes a click sound when activated. The water
stops filling		level activates the relay and stops filling.
“Clicking” behind Control	Automatic Temperature	• Two valves mix cold and hot water. The “clicking” is when either
Panel during fill	Control Valve	valve turns on or off to raise or lower the fill water temperature.
Water flow changes	Automatic Temperature	• Two valves mix cold and hot water. The flow changes when either
during fill	Control Valve	valve turns on or off to raise or lower the fill water temperature.
Motor “whining up” or	Motor ramping up/down	• The motor will speed up incrementally during the spin cycle.
“coasting down” in spin	during spin cycle	When spin is complete, it will coast until it stops.
“Humming”	Water drain pump	• The drain pump will make a humming sound when pumping
		out water after agitation stops and continue until spin is complete.
“Gurgling”	Water drain pump	• When the pump starts drawing in air, It starts to gurgle.
		The washer should then begin spinning and the sound will
		continue until it is done spinning.
Water “swishing”	This is normal	• Water swishing while the unit is agitating is normal, especially with
		smaller loads.
Washer is noisy	Washer is uneven	• To level the front of the washer, adjust the front leveling legs by
		rotating the individual leg in the proper direction for up
		or down. To level the back of the washer, lift the back
		of the machine 4” (11 cm) and set down.

12

Shipping rod is still assembled in the unit

•To remove the shipping rod from the washer, pull the yellow tag and remove the attached rod from the bottom right hand side of the washer.