TROUBLESHOOTING
Do not operate the ironing system with a damaged cord, plug or if the iron or any other part of the system has been dropped or damaged. To avoid the risk of electric shock, do not disassemble or attempt to repair the ironing system. Return the appliance to
PROBLEM | POSSIBLE CAUSES |
| REMEDY | |
No steam is released | 1. | Steam ON/OFF Rocker Switch is | 1. | Turn Steam ON/OFF Rocker |
through the iron |
| not in the “ON” position. |
| Switch “ON” . |
| 2. | Water Tank/Steam Generator is | 2. | Fill with water as per instructions. |
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| empty. | 3. | Make sure both Steam & Iron |
| 3. Unit is not plugged in. |
| ON/OFF Rocker Switches are in | |
| 4. | Steam is not visible because the |
| the “OFF” position and plug unit |
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| temperature of the soleplate is at |
| in. |
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| maximum & room temperature is | 4/5. The heating time for the generator | |
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| high. |
| is approximately |
| 5. | Generator is NOT fully heated. |
| Watch for Steam Ready Light to |
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| come on indicating that steam is |
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| ready. |
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The soleplate remains | 1. | Iron is not switched ON. | 1. | Turn Iron ON/OFF Rocker Switch |
cold | 2. | Temperature is set at “Minimum”. |
| “ON” . |
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| 2. | Turn the temperature dial to the |
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| appropriate setting. |
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Drops of water leak | 1. | Soleplate temperature is too low | 1. | Turn the temperature dial to the |
from the iron soleplate |
| to iron with steam. |
| marks between 2 and 3 dots. . |
| 2. | Generator is NOT fully heated. | 2. | Wait for generator to be fully |
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| heated. |
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Dirty or yellow steam is | 1. | Residue in water tank. | 1. | Clean steam generator as per |
coming out of the iron | 2. | Not using demineralized/distilled |
| instructions. |
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| water. | 2. | Use demineralized/distilled water |
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| after cleaning the tank. |
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Steam leaking from cap | 1. | Gasket is broken because | 1. | Order new Safety/Filler Cap (1) |
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| Safety/Filler Cap (1) was closed |
| from Customer Service at |
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| too tightly or cap was opened |
| 1 (800) |
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| while tank was full of steam and |
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| gasket broke. |
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Top getting yellow near | 1. | Steam leaking/iron left hot and | 1. | Order new Safety/Filler Cap (1). Do |
Safety/Filler Cap |
| idle on the generator. |
| not leave iron on iron rest (6) while |
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| hot for extended periods of time. |
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Yellowing of generator | 1. | Yellowing occurs with normal |
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| aging. |
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Excessive yellowing | 1. | Leaving iron idle on top of |
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| generator at high temperature for |
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| long periods of time. |
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