Tricity Bendix BTD 01 Something Not Working, Customer Care, Service & Spare Parts, 0870 5

Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.

IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptom		Possible causes
The tumble dryer does not start	■	The door has not been closed.
	■	The plug is not properly inserted in the power
		socket.
	■	There is no current at the socket
	■	The main fuse or the fuse in the plug has blown.
	■	A drying time has not been selected.
	■	The water reservoir is full or not properly
		inserted (the pilot light FULL TANK is on).
Drying takes too long or laundry is not	■	The laundry has not been spun properly.
dry enough.	■	The filter and/or air condenser are clogged up.
	■	The water reservoir is full during operation.
	■	The room temperature is too high.
	■	The selected time or section was not suitable for
		the laundry
	■	There is too much laundry inside the appliance.
	■	The dryer is not correctly installed.
If after the above checks, there is still a fault, call	Customer Care
your local Electrolux Service Force Centre.	For general enquiries concerning your Electrolux
Service & Spare Parts	appliance or for further information on Electrolux
	products, please contact our Customer Care
If you require an engineer or wish to purchase spare	Department by letter or telephone as follows:
parts contact your local Electrolux Service Force
Centre by telephoning:	Customer Care Department
0870 5 929929	Electrolux
Your telephone call will be routed to the Service	55-57 High Street
	Slough
Centre covering your post code area.
	Berkshire
The addresses are detailed in this instruction book on
the pages headed Electrolux Service Force Centres,	SL1 1DZ
and can also be found in your local telephone	Tel 08705 950950*

directory under “E”.

When you call the Service Force Centre please make

sure you give the model and serial number of the	* calls to this number may be recorded for training
	purposes.
appliance.
This information can be found on the rating plate
(see picture on page 4 ) or on the guarantee card.
In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown. Please note that proof of
purchase is required for any in-guarantee service
calls.

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