Tricity Bendix BIW 100 Service & Spare Parts, Customer care, Symptom Possible causes

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Symptom

Possible causes

 

 

 

The door will not open

■

The programme is still running.

 

■

The door lock has not yet released

 

■

The water level in the drum is too high or the machine is heating.

 

 

 

Spinning starts late or the machine

■

The electronic unbalance detection device has cut in because the

does not spin

 

laundry is not evenly distributed in the drum. The laundry is

 

 

redistributed by reverse rotation of the drum. This may happen several

 

 

times before the load is evenly distributed and spinning can resume

 

 

eventually at a lower speed, if the wash load is still not sufficiently

 

 

balanced distributed, after 10 minutes, the machine will not spin. In this

 

 

case, redistribute the load manually and reselect the spin programme.

 

 

 

The machine makes an unusual

■

The noise produced when spinning may differ from your previous

noise

 

washing machine, which is due to the modern drive system. This new

 

 

motor ensures a softer start and more even distribution of the laundry in

 

 

the drum when spinning, as well as increased stability of the machine.

 

 

 

No water is visible in the drum

■

Machines based on modern technology operate very economically

 

 

using very little water without affecting performance.

 

 

 

If after the above checks, there is still a fault , call your local Bendix Service Force Centre.

Service & Spare Parts

If you require an engineer or wish to purchase spare parts contact your local Bendix Service Force Centre by telephoning:

08705 929929

Your telephone call will be routed to the Service Centre covering your post code area.

Customer care

For general enquiries concerning your Bendix appliance or for further information on Bendix products, please contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

Bendix

55-77 High Street

Slough

Berkshire

SL1 1DZ

Tel 08705 950950 *

*Calls to this number may be recorded for training purposes

When you call the Service Force centre please make sure you give the model and serial number of the appliance.

This information can be found on the rating plate (see picture).

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for any in-guarantee service calls.

 

Mod

 

Prod. No

P0042

Ser. No

 

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Contents BIW Page Installation Child SafetyDuring Use Contents Your New Washing Machine Ecological hintsInterest of the environment Detergent dispenser drawer Description of the ApplianceDetergent dispenser drawer Half Load button Control PanelMains-on light Rinse Hold buttonLoad the laundry Operating SequenceMeasure out the detergent Add the fabric softener if requiredAt the end of the programme Start the machineDepress Rinse Hold button ,if required Start the machine 1000g = 1 kg Washing HintsWhich detergent to use? Using a water softening agent Which form?How much detergent and fabric softener? Important Notes Wash Care SymbolsWash programme Washing ProgrammesProgramme dial Description MaxSynthetics Programmes for synthetics, delicates and woolMaintenance and Cleaning To run a maintenance wash Cleaning the filterWater drain filter Water inlet filtersSomething Not Working Service & Spare Parts Symptom Possible causesCustomer care Bendix standard guarantee conditions Guarantee ConditionsEuropean guarantee This guarantee does not coverBendix Service Force Midlands Technical Specifications Installation InstructionsUnpacking Water inlet PositioningWater drainage Special conditions LevellingElectrical connections Permanent connectionEnsure that the cut off plug is disposed of safely Consumer care telephone number 08705 950

BIW 100 specifications

The Tricity Bendix BIW 100 is a high-performance built-in washing machine that perfectly combines functionality, style, and efficiency. This model is particularly renowned for its user-friendly design and impressive specifications, making it an ideal choice for households that prioritize quality and convenience in their laundry routines.

One of the main features of the Tricity Bendix BIW 100 is its generous capacity. With a washing load of up to 7 kg, this machine can easily accommodate family-sized laundry, allowing users to wash more clothes in a single cycle. The BIW 100 operates with a variety of wash programs tailored for different fabric types, ensuring optimal cleaning results for items ranging from delicate silk to sturdy cotton.

Additionally, the BIW 100 boasts an A+++ energy rating, reflecting its commitment to energy efficiency. This means that users can enjoy lower energy bills without sacrificing performance. The machine is designed with advanced technologies, including an automatic load adjustment system, which optimizes water and energy usage based on the size of the load. This smart feature not only conserves resources but also enhances the cleaning efficiency.

The user interface of the Tricity Bendix BIW 100 is straightforward and intuitive. It includes a clear LED display and a selection dial, making it easy for users to select their preferred wash cycle. Furthermore, the quick wash option is a valuable addition for those times when you need clean clothes in a hurry. In just 30 minutes, the machine can refresh lightly soiled garments, demonstrating its versatility.

Another notable characteristic is the machine's quiet operation and robust build quality. The BIW 100 features a high-spin speed of up to 1200 RPM, which effectively reduces drying time by extracting more water from the laundry. Additionally, the machine is designed to minimize vibrations and noise, allowing for peaceful operation even in open living spaces.

In conclusion, the Tricity Bendix BIW 100 stands out due to its thoughtful design, energy efficiency, and array of user-friendly features. Whether you have a busy family or simply want an efficient laundry solution, this model offers the reliability and performance needed to make laundry day a breeze. Its combination of practicality and innovation truly marks it as a worthwhile investment for any home.
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