Tricity Bendix AW 1201 W, AW 1401 W installation instructions Service & Spare Parts, 0870 5

Page 20

Symptom

Possible causes

 

 

 

The machine vibrates when spinning

The internal packing has not been removed.

 

The machine is in contact with the wall or furniture.

 

The machine is not stable and level (check diagonally).

 

The washing load is badly distributed in the drum.

 

Maybe there is very little laundry in the drum.

 

 

 

The door will not open

The programme is still running.

 

Water in the tub: the door cannot be opened if water is present in the tub.

 

 

 

Spinning starts late or the machine

The electronic unbalance detection device has cut in because the

does not spin

 

laundry is not evenly distributed in the drum. The laundry is

 

 

redistributed by reverse rotation of the drum. This may happen several

 

 

times before the unbalance disappears and normal spinning can resume.

 

 

If, after 20 minutes, the laundry is still not evenly distributed in the

 

 

drum, the machine will not spin. In this case, redistribute the load

 

 

manually and reselect the spin programme.

 

 

 

The machine makes an unusual

The machine is fitted with a type of motor which makes an unusual

noise

 

noise compared with other traditional motors. This new motor ensures a

 

 

softer start and more even distribution of the laundry in the drum when

 

 

spinning, as well as increased stability of the machine.

 

 

 

No water is visible in the drum

Machines based on modern technology operate very economically

 

 

using very little water without affecting performance.

 

 

 

Service & Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Tricity Bendix Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk.

For Customer Service in Ireland please contact us at the address below:

Tricity Bendix

Electrolux Group (Irl) Ltd

Long Mile Road

Dublin 12

Republic of Ireland

Tel: +353 (0)1 4090751

Email: service.eid@electrolux.ie

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”.

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The model and serial number of the appliance (found on the rating plate - see picture)

5.The purchase date.

Please note that a valid purchase receipt or guarantee documentation is required for in- guarantee service calls.

 

Mod

 

Prod. No

P0042 BD

Ser. No

 

20

Image 20
Contents AW 1201 W AW 1401 W Use InstallationChild Safety Contents Interest Environment Your New Washing MachineEcological hints Prewash Main wash Fabric softener Description of the ApplianceDetergent dispenser drawer Control Panel Programme information Programme progress displayProgramme selector dial Operating Sequence Load the laundrySelect the required programme Select Spin Reduction or no Spin optionCancelling a programme Start the programmeAltering an option or a running programme Interrupting a programmeSelectSPIN Reduction or no Spin option Measure out the detergentMeasure out the fabric softener At the end Programme Washing Hints 1000g = 1 kgWhich detergent? Which form?Wash Care Symbols Important NotesOptions Load Time Mins Washing symbol Type of laundryWashing Programmes 60 50 Maintenance and Cleaning Cleaning the water inlet filter Emergency emptying outSomething Not Working Service & Spare Parts 0870 5Guarantee Conditions Standard guarantee conditionsEuropean guarantee Customer Care DepartmentInstallation Instructions Technical SpecificationsInstallation on a Suspended Floor Install the machine on a flat hard floorUnpacking PositioningWater inlet Water drainageAppliance must be connected to a cold water supply Into a drainage standpipeLevelling Special conditionsInterest of the environment Onto a sink outlet spigotBlue- Neutral Brown- Live Electrical connectionPermanent connection Page Consumer care telephone number 08705 950