Tricity Bendix AW 1253 W installation instructions Something Not Working

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Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Force Centre, please carry out the checks listed below.

IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptom

Possible causes

 

 

 

 

The machine does not start

The door has not been closed.

 

The plug is not properly inserted in the power socket.

 

There is no supply at the socket

 

The main fuse or the fuse in the plug has blown.

 

The selector dial is not correctly positioned.

 

The ON/OFF button

has not been depressed.

 

 

 

The machine does not fill

Ensure the water taps are open.

 

The filters in the inlet hoses are blocked.

 

The inlet hoses may be squashed or kinked.

 

The door has not been closed.

 

 

 

The machine fills then empties

The end of the drain hose is too low.

immediately

The end of the drain hose is submerged in water.

 

There is no vent in the end of the drain hose.

 

 

 

The machine does not empty and/or

The drain hose may be squashed or kinked.

does not spin

The RINSE HOLD option has been selected.

 

The drain filter may be blocked.

 

The drain hose extension, if fitted, is not correct. Follow the

 

 

instructions for connecting to the waste.

 

The drainage system pipes are blocked.

 

The wash load is unbalanced: redistribute the clothes inside the drum to

 

 

allow the machine to spin.

 

 

 

There is water on the floor

Too much detergent or unsuitable detergent has been used (creates too

 

 

much foam).

 

 

Check whether there are any leaks from one of the inlet hose(s) fittings.

 

 

It is not always easy to see this as the water runs down the hose; check

 

 

to see if it is damp.

 

 

The drain hose may be damaged or not securely positioned.

 

The detergent dispenser drawer or recess is clogged.

 

The drainage system pipes are blocked.

 

 

 

Unsatisfactory washing results

Too little detergent or unsuitable detergent has been used. An

 

 

insufficient amount of detergent leaves the laundry looking grey and

 

 

causes lime scale to form.

 

Stubborn stains have not been treated prior to washing.

 

The correct wash programme has not been selected.

 

Too much laundry has been placed in the drum.

The machine vibrates when spinning The internal packing has not been removed.

The machine is in contact with the wall or furniture.

The machine is not stable and level (check diagonally).

The washing load is badly distributed in the drum.

Maybe there is very little laundry in the drum.

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Contents AW 1253 W Installation Child SafetyUse Contents Your New Washing Machine Ecological hintsInterest Environment Description of the Appliance Detergent dispenser drawerControl Panel Operating Sequence Start the machine At the end of the programmeWashing 2 KG of Mixed Fabrics AT 50C At the end of the programme Washing Hints 1000g = 1 kgWhich detergent? Which form?Wash Care Symbols Important NotesWashing symbol Type of laundry Washing ProgrammesOptions Programmes for synthetics, mixed fabrics, wool and delicates Maintenance and Cleaning Water inlet filters Something Not Working 0870 5 Service & Spare PartsSymptom Possible causes Customer CareEuropean guarantee Guarantee ConditionsStandard guarantee conditions This guarantee does not coverWay 3AE Installation Instructions Technical SpecificationsPositioning Installation on a Suspended FloorUnpacking Water inletWater drainage Levelling Special conditionsInterest of the environment Electrical connection Permanent connectionConsumer care telephone number 08705