Troubleshooting
If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.
Address COBY Electronics Technical Support
Maspeth, NY 11378
techsupport@cobyusa.com | ||
Web | www.cobyusa.com | |
Phone | Weekdays | |
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| Weekends |
| Weekdays |
The player does not turn on.
Ensure that the player is fully charged. Try charging the player overnight (8 hours).
Ensure that the Power switch is set to the “On” position.
Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.
The buttons do not work.
Ensure that the Hold switch is disengaged.
Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.
www.cobyusa.com | Page 51 |
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