COBY electronic MP-705-2G Troubleshooting, Player does not turn on, Buttons do not work

Page 51

Troubleshooting

If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

Address COBY Electronics Technical Support

56-65 Rust Street

Maspeth, NY 11378

Email

techsupport@cobyusa.com

Web

www.cobyusa.com

Phone

800-727-3592:

Weekdays 8:00AM–11:00PM EST

 

 

Weekends 9:00AM–5:30PM EST

 

718-416-3197:

Weekdays 8:00AM–5:30PM EST

The player does not turn on.

Ensure that the player is fully charged. Try charging the player overnight (8 hours).

Ensure that the Power switch is set to the “On” position.

Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.

The buttons do not work.

Ensure that the Hold switch is disengaged.

Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.

www.cobyusa.com

Page 51

 

 

Image 51
Contents Super-Slim MP3 and Video Player with Touchpad Control For Customer Use PrecautionsProtect your hearing FCC Statement Important Safety Instructions Important Safety Instructions Important Safety Instructions Table of Contents Transferring Files Radio ModeQuick Option Menu Book Mode Setup Mode USB ConnectionsPackage Contents Features Getting Started Controls at a GlanceTop View Front View Bottom ViewRear View Charging Your Player Turning Your Player On/Off Resetting Your Player Using the Touchpad ControlsUsing the Controls to Navigate Getting Started Main Menu Music Music ModeMusic Explorer Controls Now Playing Controls Music Playback Favorite Equalizer Pictures Mode Picture Explorer ControlsPicture Display Controls Hold Return to Main Menu Photo ModeShowtimer Movie Explorer Controls Movies ModeMovie Playback Controls Movie ModeQuick Option Menu Radio Controls Radio ModeTouch and hold to access the Quick Option menu EBook Controls Book ModeManual Mode Display EBook ListBookmark Browser Controls Explorer ModeEnter the Setup mode to set your player’s system options Setup ModeDisplay USB Connections USB Driver Installation Win 98 SE OnlyConnecting to a Computer Microsoft Windows Copy on the keyboard Macintosh OSDisconnecting from a Computer USB Connections Video Conversion Minimum System Requirements InstallationConverting Video Video Conversion Video Conversion Windows Media Player Firmware Upgrades About MP3/WMA Files Troubleshooting Player does not turn onButtons do not work Cannot transfer files to the player There is no sound during playbackSound quality of the music is poor Player has malfunctioned Player will not play my music fileWMDRM10 SpecificationsPage Coby Electronics Corporation Page Rust Street Maspeth, NY Coby Electronics Corporation