Troubleshooting
One day your washing machine seems not to be working. Before you call your Service Centre (see Service), go through the following troubleshooting suggestions:
GB
Problem:
The washing machine won’t start?
The wash cycle won’t start?
Possible causes / Solution:
●The appliance is not fully plugged into the socket.
●There has been a power failure.
●The appliance door is not shut properly.
●The ON/OFF button 
has not been pressed, for at least 2 seconds.
●The START/RESET button
has not been pressed, for at least 2 seconds.
●The water tap is not turned on.
Installation |
Description |
The washing machine fails to fill with water?
The washing machine continuously fills with water and drains?
The washing machine does not drain or spin?
●The water inlet hose is not connected to the tap.
●The hose is kinked.
●The water tap is not turned on.
●There is a water shortage.
●The water pressure is insufficient.
●The START/RESET
button has not been pressed, for at least 2 seconds.
●The drain hose is not fitted between 65 and 100cm from the floor (see Installation).
●The free end of the hose is underwater (see Installation).
●The wall drainage system doesn’t have a breather pipe.
If the problem persists even after these checks, turn off the water tap, switch the appliance off and call for assistance. If the dwelling is on one of the upper floors of a building, there may be drain trap problems
causing the washing machine to load and unload water continuously. In order to avoid such an inconvenience, special
●If the machine was unable to balance the load it will use a slow spin rather than risk machine damage; the clothes might appear wetter than expected.
●The Rinse Hold option is enabled: to complete the programme, press the Rinse Hold button (see Starting and Programmes).
●The drain hose is bent (see Installation).
●The drain duct is clogged.
Programmes | Starting and |
Laundry | Detergents and |
advice | Precautions |
| and |
The washing machine vibrates too much during the spin cycle?
The washing machine leaks?
●The transit fixings were not removed correctly (see Installation).
●The washing machine is not level (see Installation).
●The washing machine is closed in, between furniture cabinets and the wall (see Installation).
●The water inlet hose is not screwed on correctly (see Installation).
●The detergent dispenser is obstructed, clean it (see Care and maintenance).
●The drain hose is not secured properly (see Installation).
maintenacnce | Care and |
Troubleshooting |
|
The 
flashes rapidly at the same time as at least one other LED?
There is too much foam?
●Call for assistance because this means there is an error.
●The detergent is not suitable for machine washing (it should bear the definition “for washing machines” or “hand and machine wash”, etc.)
●You used too much detergent.
Service |
11