Product Warranty and Return Information, Returns

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on fiber optic products and TW3000 Series unshielded twisted pair (UTP) transmission products.

•Three years on Spectra® IV products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on DX Series digital video recorders, DVR5100 Series digital video recorders, DigitalSENTRY® Series hardware products, DVX Series digital video recorders, NVR300 Series network video recorders, and Endura® Series distributed network-based video products.

•Three years on Camclosure® and Pelco-branded fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra III™, Spectra Mini, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Two years on Intelli-M®eIDC controllers.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, sales order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid.

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

REVISION HISTORY

Manual #	Date	Comments
C207SM	7/99	Original version.
C207SM-A	1/08	Revised mounting head hole pattern per ECO 07-17992.

Worldwide Headquarters • 3500 Pelco Way • Clovis, California 93612 USA • www.pelco.com

USA & Canada • Tel: 800/289-9100 • Fax: 800/289-9150

International • Tel: 1-559/292-1981 • Fax: 1-559/348-1120

Pelco, the Pelco logo, Camclosure, DigitalSENTRY, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc. Spectra III is a trademark of Pelco, Inc.

DLP is a registered trademark of Texas Instruments Incorporated.

EM1109, EM2200, EM2000 specifications

Pelco, a well-respected name in video surveillance systems, offers a variety of advanced camera models designed to meet the needs of various security applications. Among their noteworthy products are the EM2200, EM2000, and EM1109 cameras, each bringing unique features, technologies, and characteristics aimed at optimizing performance in different environments.

The EM2200 is a high-performance dome camera that boasts a 2MP resolution, delivering crisp and clear images, even in low-light conditions. This model supports Wide Dynamic Range (WDR) technology, enabling it to capture footage in scenes with challenging lighting, from bright highlights to deep shadows. With a motorized zoom lens, users can easily adjust the field of view remotely, allowing for versatile monitoring without compromising image quality. The EM2200 is also equipped with advanced compression standards such as H.265, reducing bandwidth usage while maintaining high video quality.

Next is the EM2000, a reliable outdoor camera that excels in all-weather conditions. It features a robust IP66-rated housing, ensuring protection against dust and rain. This model includes full HD 1080p resolution and infrared capabilities, enabling clear night vision up to 30 meters. The EM2000 implements Smart H.264 technology, which intelligently adjusts bandwidth according to scene complexity, optimizing storage requirements without sacrificing quality. Its ability to integrate with various Pelco software solutions enhances usability, offering a comprehensive security system.

Lastly, the EM1109 is a compact yet powerful camera, ideal for installations where space is limited. This model offers a 1MP resolution and includes an impressive field of view, making it suitable for tight areas. The EM1109 incorporates advanced motion detection and analytics features, allowing for proactive surveillance and alerting users to potential security breaches. Designed with ease of installation in mind, this camera supports Power over Ethernet (PoE), simplifying deployment without the need for additional power supplies.

Overall, the Pelco EM2200, EM2000, and EM1109 cameras are designed to address various security challenges, featuring cutting-edge technologies, adaptability for different environments, and user-friendly functionalities. Whether for indoor or outdoor applications, Pelco has engineered these models to enhance safety and security in a multitude of settings.