6 Solution suggestions for problems
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Cause | Explanation / Suggestion |
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Program cannot be started or selected. |
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• Machine may have switched to self | • Reset your machine by pressing “Start/Pause/ | ||
protection mode due to an infrastructure | |||
Cancel” button for 3 seconds. (see, Canceling a | |||
problem (such as line voltage, water | |||
Program) | |||
pressure, etc.). | |||
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There is water coming from the bottom of the machine.
| • Be sure the seals of the water inlet hoses are | |
• There might be problems with hoses or the | securely fitted. | |
• Tightly attach the drain hose to the tap. | ||
pump filter. | ||
• Make sure that the pump filter is completely | ||
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| closed. | |
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Machine stopped shortly after the program started. |
• Machine can stop temporarily due to low | • It will resume operating when the voltage is |
voltage. | back to the normal level. |
It continuously spins. Remaining time does not count down. (For models with a display)
| • | The automatic spin correction system might | |
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| have been activated due to the unbalanced | |
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| distribution of the laundry in the drum. | |
| • | The laundry in the drum may be clustered | |
• There may be an imbalance of laundry in the |
| (bundled laundry in a bag). Laundry should be | |
machine. |
| rearranged and | |
| • | No spinning is performed when the laundry is | |
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| not evenly distributed in the drum to prevent | |
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| any damage to the machine and to its | |
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| environment. | |
It continuously washes. Remaining time does not | count down. (For models with a display) | ||
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• In the case of a paused countdown while taking in | • | The machine will wait until there is a sufficient amount | |
water: |
| of water to avoid poor washing results due to lack of | |
• Timer will not countdown until the machine is filled |
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| water. Then the timer will start to count down. | ||
with the correct amount of water. |
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• In the case of a paused countdown at the |
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heating step: |
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• Time will not count down until the selected |
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temperature for the program is reached |
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| • | The automatic spin correction system might have | |
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| been activated due to the unbalanced distribution of | |
• In the case of a paused countdown at the |
| the laundry in the drum. | |
• | The laundry in the drum may be clustered (bundled | ||
spinning step: | |||
| laundry in a bag). Laundry should be rearranged and | ||
• There may be an imbalance of laundry in the |
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machine. |
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• | No spinning is performed when the laundry is not | ||
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| evenly distributed in the drum to prevent any damage | |
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| to the machine and to its environment. | |
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There is foaming over the detergent drawer |
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•Too much detergent was used.
•Mix 1 tablespoonful softener and ½ liter water and pour into the main wash compartment of the detergent drawer.
11 - EN