6 Solution suggestions for problems
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Problem | Cause | Explanation / Suggestion |
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| Machine may have |
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Program cannot | switched to self | Reset your machine by pressing “Start/Pause/ |
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protection mode due to |
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be started or | an infrastructure problem | Cancel” button for 3 seconds. (see, Canceling |
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selected. | a Program) |
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(such as line voltage, water |
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| pressure, etc.). |
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There is water |
| Be sure the seals of the water inlet hoses are |
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There might be problems | securely fitted. |
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coming from |
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with hoses or the pump | Tightly attach the drain hose to the tap. |
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the bottom of |
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filter. | Make sure that the pump filter is completely |
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the machine. |
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| closed. |
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Machine |
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stopped | Machine can stop | It will resume operating when the voltage is |
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shortly after | temporarily due to low |
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back to the normal level. |
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the program | voltage. |
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started. |
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| The automatic spin correction system might |
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| have been activated due to the unbalanced |
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It continuously |
| distribution of the laundry in the drum. |
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| The laundry in the drum may be clustered |
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spins. |
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There may be an imbalance | (bundled laundry in a bag). Laundry should be |
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Remaining time |
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of laundry in the machine. | rearranged and |
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does not count |
| No spinning is performed when the laundry is |
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down. |
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| not evenly distributed in the drum to prevent |
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| any damage to the machine and to its |
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| environment. |
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| In the case of a paused |
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| countdown while taking in | The machine will wait until there is a sufficient |
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| water: |
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| amount of water to avoid poor washing results |
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| Timer will not countdown |
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| due to lack of water. Then the timer will start to |
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| until the machine is filled |
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| count down. |
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| with the correct amount of |
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| water. |
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| In the case of a paused |
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| countdown at the heating |
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It continuously | step: |
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Time will not count |
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washes. |
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down until the selected |
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Remaining time |
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temperature for the |
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does not count | program is reached |
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down. |
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| The automatic spin correction system might |
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| have been activated due to the unbalanced |
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| In the case of a paused | distribution of the laundry in the drum. |
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| The laundry in the drum may be clustered |
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| countdown at the spinning |
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| (bundled laundry in a bag). Laundry should be |
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| step: |
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| rearranged and |
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| There may be an imbalance |
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| No spinning is performed when the laundry is |
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| of laundry in the machine. | not evenly distributed in the drum to prevent |
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| any damage to the machine and to its |
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| environment. |
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11 - EN