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| SOLUTIONS TO COMMON PROBLEMS | |||||
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Service Prevention Checklist, continued |
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| OCCURRENCE | POSSIBLE CAUSE | SOLUTION | ||||
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| WATER |
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| Water collects in folds of | This is a result of the washing action and |
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| the bellows at the end of | is part of the normal operation of the |
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| the cycle. | washer. |
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| Water collects in bleach | This is a result of the siphoning action | Water may be removed by removing the dispenser | ||||
| and fabric softener com- | and is part of the normal operation of the | drawer (see Care and Cleaning in this guide) and draining | ||||
| partments. | washer. | water into the empty drum or sink. | ||||
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| Wash load too wet after | Washer is overloaded. | Do not overload washer. See Operating Your Washer, | ||||
| spin. |
| step 4. | ||||
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| Load is too small. | Add 1 or 2 similar items to help balance the load. | ||||
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| Load is out of balance. | Rearrange load to allow proper spinning. | ||||
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| Drain hose is kinked. | Straighten drain hose. | ||||
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| Water does not enter | Water supply is not adequate in area. | Check another faucet in the house. Wait until water supply | ||||
| washer or it enters slowly. |
| and pressure increase. | ||||
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| Water supply faucets are not completely | Fully open hot and cold faucets. | ||||
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| open. |
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Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa).
Avoid running water elsewhere while washer is filling.
Water inlet hoses are kinked. | Straighten hoses. |
Warm or hot water is not hot enough.
Hot water heater is set too low or is a distance from washer.
Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust water heater as neces- sary.
Hot water is being used elsewhere in the house.
Avoid using hot water elsewhere before or during washer use. There may not be enough hot water avail- able for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time.
Water in washer does not | Drain hose is kinked or clogged. | Clean and straighten the drain hose. | ||
drain or drains slowly. |
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Drain hose standpipe is too tall. Maximum | Reduce standpipe height to less than 8’ (2.4 m). See | |||
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| standpipe height is 8’ (2.4 m). | INSTALLATION INSTRUCTIONS. | |
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| House drain pipes are clogged. | Unclog drain pipes. Contact plumber if necessary. | |
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Water leaks. | Fill hose connection is loose at faucet or | Check and tighten hose connections. Install rubber seal- | ||
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| washer. | ing washers provided. | |
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Oversudsing. | Wrong detergent. | Run rinse cycle. Use a | ||
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| detergent. | |
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| Too much detergent. | Run rinse cycle. Use less detergent in future loads. | |
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Incorrect wash and rinse | Hot and cold water hoses are connected | Connect hot water hose to hot water faucet and cold | ||
temperatures. | to wrong supply faucets. | water hose to cold water faucet. | ||
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Water is entering washer | Drain hose standpipe is too low. Stand- | Increase standpipe height to at least 23.6” (60 cm). See | ||
but tub does not fill. | pipe must be a minimum of 23.6” (60 cm) | INSTALLATION INSTRUCTIONS. | ||
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| high to prevent siphoning. |
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