OCCURRENCE | POSSIBLE CAUSE | SOLUTION |
WATER
Wash load too wet after |
| Washer is overloaded. | Do not overload washer. See | Washing |
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| Load is out of balance. | Rearrange load to allow proper spinning. |
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| Drain hose is kinked. | Straighten drain hose. |
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Water does | not | enter |
| Water supply is not adequate in area. | Check another faucet in the house. | Wait until |
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washer or | it | enters |
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| water supply and pressure increase. |
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slowly. |
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| Water supply faucets are not completely | Fully open hot and cold faucets. |
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| Water is being used elsewhere in the house. | Water pressure must be at least 30 psi (260 kPa). |
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| Avoid running water elsewhere while washer is |
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| Water inlet hoses are kinked. | Straighten hoses. |
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Water level does not cover load.
Improper water level selection (for models | Select higher water level/load size. |
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water level/load size control). |
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Washer is overloaded. | Do not overload washer. When control is set at |
| highest fill level, dry load level should not be |
| higher than top row of circular holes in wash tub. |
Warm or hot water is not hot enough.
Hot water heater is set too low or is a distance from washer.
Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 130°F (70°C). Adjust water heater as necessary.
Hot water is being used elsewhere in the house.
Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time.
Water in washer does not | Drain hose is kinked or clogged. | Clean and straighten the drain hose. |
drain or drains slowly. |
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Water leaks. | Fill hose connection at faucet or washer. |
Check and tighten hose connections. Install rubber sealing washers provided.
House drain pipes are clogged.
Unclog drain pipes. Contact plumber if necessary.
Oversudsing. | Use less detergent. |
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Incorrect wash and rinse | Hot and cold water hoses are connected to |
temperatures. | wrong supply faucets. |
Connect hot water hose to hot water faucet and cold water hose to cold water faucet.
Water is entering washer | Drain hose standpipe is incorrect height. |
but tub does not fill. |
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Standpipe must be a minimum of 33" (83.82 cm) high to prevent siphoning. See INSTALLATION INSTRUCTIONS.
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