Samsung Owner's Manual owner manual Information Codes

Page 22

Troubleshooting

INFORMATION CODES

Information codes may be displayed to help you better understand what is occurring with your Washer.

Code Symbol

Meaning

Solution

 

 

 

 

Unbalanced load prevented your

Redistribute the load, press the Cycle Selector

 

Washer from spinning.

dial.

 

 

 

 

Door is unlocked when Washer

Press the Power button to turn off your Washer,

 

is running.

then restart the cycle. If the code reappears,

 

 

call for service. See below.

 

 

 

 

Door is open when Washer is

Close the door tightly and restart the cycle.

 

running.

If the code reappears, call for service.

 

 

See below.

 

 

 

 

Your Washer failed to lock the

Close the door tightly and restart the cycle.

 

door.

If the code reappears, call for service.

 

 

See below.

 

 

 

 

Water temperature control

Call for service. See below.

 

problem.

 

 

(Heater Control problem)

 

 

 

 

 

Your Washer has tried to fill but

Call for service. See below.

 

has not reached the proper water

 

 

level.

 

 

 

 

 

The door will not unlock.

Make sure the door is firmly closed.

 

 

Push the Power button to turn off your Washer,

 

 

then turn it on again. If the code reappears, call

 

 

for service. See below.

 

 

 

 

Motor not running properly.

Restart the cycle pressing the Cycle Selector

 

 

dial. If the code reappears, call for service.

 

 

See below.

 

 

 

 

Your washer is not draining.

Before calling for service, check the following.

 

But, it can light up when the unit

1) Turn off the unit and turn it on again.

 

senses a brief restriction while

2) Select the Spin Only

 

draining.

3) Press the Start/Pause to drain the water.

 

 

If it still does not drain, call for service.

 

 

 

 

Your Washer has tried to fill but

Make sure the water faucets are open all the

 

was unsuccessful.

way. Check for kinked hoses.

 

 

Check inlet screens on fill hoses.

 

 

 

E-3 SAMSUNG Clothes Washer Owner’s Instructions

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Contents Samsung SilverCare Register your product at Code No. DC68-02346B-06ENBottle of detergent FeaturesWasher and dryer can be stacked to maximize usable space To avoid the possibility of fire or explosion Safety PrecautionsImportant Safety SYMBOLS, WORDS, Labels Do not tamper with controlsTable of Contents Overview of Your Washer Installing Your WasherUnpacking Your Washer Samsung Clothes Washer Owner’s Instructions A-1Grounding Basic Location RequirementsWater Drain Facility Alcove or Closet InstallationMinimum Clearances for Closet and Alcove Installations FlooringStep Important to InstallerInstalling your Washer Removing the Shipping BoltsSlide your Washer into position Samsung Clothes Washer Owner’s Instructions A-5Operating Instructions Loading Your WasherGetting Started Washing a Load of Laundry Overview of the Control PanelDigital graphic display Temperature selection buttonSignal selection button Spin selection buttonCycle Selector Power buttonSelect Cycle Option Start/Pause selection buttonMY Cycle Child LockGarment + ACTIVATING/DEACTIVATINGFor Silvercare Washing Select Models Automatic Dispenser FeaturesDetergent USE Detergent CompartmentBleach Compartment PRE Wash Compartment Select ModelsFabric Softener Compartment Cleaning the Dispensers Cleaning the ExteriorCleaning the Interior Maintaining Your WasherTroubleshooting Check These Points if Your WasherTemperature. This is normal Make sure temperature selection is correctRecovery rate Temperature control feature as your Washer determinesInformation Codes Temperature sensor problem Restart the cycle Problem with control Call for service. See belowCall for service Vibration sensor problem Restart the cycleFabric Care Chart AppendixDeclaration of Conformity SpecificationProtecting the Environment This appliance complies with UL2157Cycle Chart 326LAS 206LNW, 206BNW, 206ANS Samsung Clothes Washer Owner’s Instructions F-4316LAW, 316LAS, 316BAW, 316HAC, 317AAW, 317AAS, 317AAG Samsung Clothes Washer Owner’s Instructions F-6 To obtain warranty service, please contact Samsung at Memo Samsung Clothes Washer Owner’s Instructions F-8

Owner's Manual specifications

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