Sears 97812 manual Occurrence Possible Cause, Washer Operating, Washer Water

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OCCURRENCE

POSSIBLE CAUSE

SOLUTION

WASHER - OPERATING (continued)

Washer does not start Cycle selector is not in correct position.

(continued).

Motor is overheated.

Move indicator clockwise slightly. Pull out knob.

Washer motor will stop if it becomes overheated. It will automatically restart after a cool down period of up to 30 minutes (if washer has not been manually turned off).

Washer won't spin.

Lid is not completely closed.

Close lid completely. Safety lid lock must not be broken.

 

 

 

 

 

 

Residue left in tub.

Heavily soiled items.

Wipe tub with a nonabrasive household cleanser, then

 

 

 

 

rinse. Shake or brush excess dirt and sand from items

 

 

 

 

before washing.

 

 

 

 

 

 

WASHER - WATER

 

 

 

Wash load too wet after

Washer is overloaded.

Do not overload washer. See Washing Procedures.

spin.

 

 

 

Load is out of balance.

Rearrange load to allow proper spinning.

 

 

 

 

 

 

 

 

 

 

 

 

Drain hose is kinked.

Straighten drain hose.

 

 

 

 

 

 

Water does not enter

Lid is not completely closed.

Close lid completely. Washer will not fill with water when

washer or it enters slowly.

 

the lid is open.

 

 

 

 

 

 

 

 

Water supply is not adequate in area.

Check another faucet in the house. Wait until water

 

 

 

 

supply and pressure increase.

 

 

 

 

 

 

 

 

Water supply faucets are not completely open. Fully open hot and cold faucets.

 

 

 

 

 

 

 

 

Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). Avoid

 

 

 

 

running water elsewhere while washer is filling.

 

 

 

 

 

 

 

 

Water inlet hoses are kinked.

Straighten hoses.

 

 

 

 

 

Water level does not cover

Washer is overloaded.

Do not overload washer. When control is set at highest

load.

 

fill level, dry load level should not be higher than top row

 

 

 

 

of circular holes in wash tub.

 

 

 

 

Warm or hot water is not Hot water heater is set too low or is a

Measure hot water temperature at nearby faucet with

hot enough.

distance from laundry center.

candy or meat thermometer. Water temperature should

 

 

 

 

be at least 120°F (49°C). Adjust water heater as necessary.

Hot water is being used elsewhere in the house.

Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time.

 

To conserve energy, the temperature of

See Operating Instructions for your washer

 

the hot wash is regulated.

 

 

 

 

 

 

 

 

Water in washer does not

Drain hose is kinked or clogged.

Clean and straighten the drain hose.

drain or drains slowly.

 

 

 

 

 

 

 

 

 

Water leaks.

Loose fill hose connection at faucet or

Check and tighten hose connections. Install rubber sealing

 

washer.

washers provided.

 

 

 

 

 

House drain pipes are clogged.

Unclog drain pipes. Contact plumber if necessary.

 

 

 

 

 

Oversudsing.

Use less detergent.

 

 

 

 

 

Incorrect wash and rinse

Hot and cold water hoses are connected

Connect hot water hose to hot water faucet and cold

temperatures.

to wrong supply faucets.

water hose to cold water faucet.

 

 

 

 

Water is entering washer

Drain hose standpipe is incorrect height.

Standpipe must be a minimum of 33" (83.82 cm) high to

but tub does not fill.

 

prevent siphoning. See INSTALLATION INSTRUCTIONS.

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Contents 27 69 cm Wide Table of Contents Laundry Center SafetyPower supply cord with 3-prong grounding plug Important Safety InstructionsWall receptaclGASeLAUNDRY Centers Prevent FirePrevent Injury Protect ChildrenDo not use an extension cord or an adaptor plug Sort laundry into loads that can be washed together Washing ProceduresPrepare items for washing Pretreat stains and heavy soilRemove items when the cycle is completed Do not Remove Service CAP Found Inside the Agitator PostAdd laundry load to washer Do not overload the washerStain Removal Safe Stain Removal ProceduresFor successful stain removal Problem Possible Causes Solutions Preventive Measures Common Washing ProblemsCheck that lint screen is clean and in place Load the dryer Drying ProceduresPrepare items for drying Common Drying Problems FeaturesProblem Possible Causes Solutions Inside the Washer Care and CleaningInside the Dryer OutsideOccurrence Possible Cause Solution Avoid Service ChecklistFollow Winterizing Instructions for cold weather care Washer NoiseWasher Operating Occurrence Possible CauseWasher Water Dryer One Year Limited Warranty Kenmore Appliance Warranty