Samsung DV350AG*, DV350AE* Troubleshooting, Check These Points if Your DRYER…, Problem Solution

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troubleshooting

CHECK THESE POINTS IF YOUR DRYER…

PROBLEM

SOLUTION

 

 

Doesn’t run.

Make sure the door is latched shut.

 

Be sure the power cord is plugged into a live electrical outlet.

 

Check the home’s circuit breaker and fuses.

 

Press the Start/Pause button again if the door is opened during the

 

cycle.

 

 

Doesn’t heat.

Check the home’s circuit breaker and fuses.

 

Select a heat setting other than Air Fluff.

 

On a gas dryer, check that the gas supply is on.

 

Clean the lint filter and exhaust duct.

 

Dryer may have moved into the cool-down phase of the cycle.

 

 

Doesn’t dry.

Check all of the above, plus...

 

Be sure the exhaust hood outside the home can open and close

 

freely.

 

Check exhaust system for lint buildup. Ducting should be inspected

 

and cleaned annually.

 

Use a 4” rigid metal exhaust duct.

 

Do not overload. 1 wash load = 1 dryer load.

 

Sort heavy items from lightweight items.

 

Large, bulky items like blankets or comforters may require

 

repositioning to ensure even drying.

 

Check that the washer is draining properly to extract adequate water

 

from the load.

 

Load may be too small to tumble properly. Add a few towels.

 

 

Is noisy.

Check the load for objects such as coins, loose buttons, nails, etc.

 

Remove promptly.

 

It is normal to hear the dryer gas valve or heating element cycle on

 

and off during the drying cycle.

 

Be sure the dryer is leveled properly as outlined in the installation

 

instruction.

 

It is normal for the dryer to hum due to the high velocity of air moving

 

through the dryer drum and exhaust system.

 

 

Dries unevenly.

Seams, pockets, and other similarly heavy areas may not be

 

completely dry when the rest of the load has reached the selected

 

dryness level. This is normal. Select the Very Dry setting if desired.

 

If one heavy item is dried with a lightweight load, such as one towel

 

with sheets, it is possible that the heavy item will not be completely

 

dry when the rest of the load has reached the selected dryness level.

 

Sort heavy items from lightweight items for best drying results.

 

 

Has an odor.

Household odors from painting, varnishing, strong cleaners, etc.

 

may enter the dryer with the surrounding room air. This is normal as

 

the dryer draws the air from the room, heats it, pulls it through the

 

tumbler, and exhausts it outside.

 

When these odors linger in the air, ventilate the room completely

 

before using the dryer.

 

 

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Contents Gas and Electric Dryer Features What YOU Need to Know about Safety Instructions Safety instructionsImportant Safety Symbols and Precautions DeathWhat to do if YOU Smell GAS California Safe Drinking Water and Toxic Enforcement ACT Contents Tools Needed for Installation Installing your dryerControl panel Door Adjustable legs Connector Short inlet hose Rubber Washer Long inlet hoseDucting Requirements Recommended Use only for short-run installationElectric and GAS Dryer Weather Hood TypeLocation Considerations Important to InstallerAlcove or Closet Installation Exhausting Mobile Home InstallationUnited States CanadaGAS Requirements Commonwealth of Massachusetts installation instructionsGrounding Electrical RequirementsGas models Electric modelsGas models U.S. and Canada Electrical ConnectionsElectric models U.S. only Electric models Canada OnlyMethod2 Connecting the Inlet HoseMethod1 Tools and Parts Replacement Parts and AccessoriesInstallation Models Wire system connections GAS Models ONLY- DV350AG Final Installation ChecklistDon’t let a poor exhaust system slow drying by Dryer Exhaust TipsDoor Reversal Overview of the Control Panel Operating Instructions, tipsDigital Graphic Display Signal SelectionDry Level Selection Button Temp Selection ButtonHow to Set Setting/ReleasingChild Lock Select Cycle OptionDrum Light Setting & releasingChanging the Language MY CycleRack DRY Installing the drying rackSuggested Items Suggested TEMP. Settings Cleaning the Lint filter Clean the Lint FilterLoad the Dryer Properly Getting StartedCare and cleaning Things to Avoid Special laundry tipsSpecial Laundry Tips Check These Points if Your DRYER… TroubleshootingProblem Solution Troubleshooting Information Codes Error Display Meaning SolutionWash Cycle Special Instructions Laundering Fabric Care ChartAppendix Declaration of Conformity SpecificationsProtecting the Environment Cycle Cycle ChartSamsung Dryer Limited Warranty to Original Purchaser WarrantyWarranty Memo Questions or COMMENTS?